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- Tasks: Be the first point of contact for customers and manage their enquiries.
- Company: Join a dynamic team in Bury St Edmunds with great career prospects.
- Benefits: Earn a competitive salary with bonuses and enjoy 28 days of annual leave.
- Why this job: Kickstart your career in sales and make a real impact on customer experiences.
- Qualifications: Proactive attitude, excellent communication skills, and call centre experience preferred.
- Other info: Enjoy monthly team prizes and opportunities for career progression.
The predicted salary is between 27000 - 30000 £ per year.
A client of ours in the Bury St Edmunds area are recruiting a Telesales Executive to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 6.00pm and every other Saturday. Paying £27,000 - £30,000 per annum depending on experience.
Please note you must be able to drive due to the location of this role.
Key Duties include but are not limited to:- Acting as the first point of contact for prospective customers, managing inbound calls and digital enquiries.
- Efficiently processing requests for product brochures and information packs, ensuring accurate customer data is captured and maintained.
- Scheduling and managing appointments for the field-based representatives to conduct home visit demonstrations.
- Use the CRM system to log interactions, update customer records, and manage appointment statuses.
- Proactive and self-motivated
- Excellent communication skills
- Previous experience within call centre and customer service
- Experience in using a CRM system is desirable
- Highly organised
- Bonus structure - OTE £36,000 - £40,000 per annum
- Career progression
- 28 days annual leave including bank holidays
- Monthly team prizes
If you feel like you meet the above criteria & would like to be considered for this Telesales Executive position, please apply with your CV.
Telesales Executive in Bury St Edmunds employer: Prime Appointments
Contact Detail:
Prime Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in Bury St Edmunds
✨Tip Number 1
Get to know the company before your interview! Research their products and services, and understand their customer base. This will help us tailor our conversation and show that we're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this is a telesales role, we need to sound confident and engaging over the phone. Try role-playing with a friend or family member to get comfortable with common sales scenarios.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples where you've managed multiple tasks or appointments effectively. This will demonstrate to the employer that we can handle the demands of the job.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows that we're proactive and keen on the position!
We think you need these skills to ace Telesales Executive in Bury St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in telesales and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your proactive nature and communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Telesales Executive role. Share specific examples of your past successes and how they relate to the key duties mentioned in the job description.
Show Off Your Organisational Skills: Since being highly organised is a must for this role, consider mentioning any tools or methods you use to stay on top of tasks. Whether it’s a CRM system or your own unique approach, we want to know how you keep everything running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Prime Appointments
✨Know Your Product Inside Out
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show your enthusiasm for the role. Research common customer queries and think about how you would address them.
✨Show Off Your Communication Skills
As a Telesales Executive, communication is key. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to demonstrate your excellent communication skills.
✨Familiarise Yourself with CRM Systems
Since experience with a CRM system is desirable, it’s a good idea to brush up on any relevant software you’ve used in the past. If you’re not familiar with their specific system, mention your willingness to learn and adapt quickly.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
