At a Glance
- Tasks: Support daily office operations and deliver exceptional customer service.
- Company: Friendly and growing business in Braintree, Essex.
- Benefits: Competitive salary, pension scheme, 25 days leave, and ongoing training.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Join a supportive team and build a long-term career in a dynamic environment.
- Qualifications: Experience in office administration or customer service with strong communication skills.
Location: Braintree, Essex
Job Type: Full-Time, Permanent
Salary: Circa £26,000 per annum
Join the Team
Due to continued growth, our client is looking for a motivated and organised Office Administrator to join their friendly team in Braintree. This is an excellent opportunity for someone who enjoys a varied administrative role, takes pride in delivering excellent customer service and wants to build a long-term career within a successful and growing business.
The Role
As the Office Administrator, you'll play a key role in the smooth day-to-day running of the office. Working closely with Sales, Technical and Operations teams, you'll ensure customers receive exceptional service.
Key Duties:
- Processing customer orders accurately and efficiently.
- Preparing quotations and sales documentation.
- Answering incoming telephone calls and directing enquiries.
- Attending to customer emails professionally and promptly.
- Providing administrative assistance to the Sales and Technical teams.
- Maintaining accurate customer records and filing systems.
- Liaising with customers and suppliers regarding orders and deliveries.
- Assisting with scheduling, documentation and general office administration.
- Liaising with the wider team on day-to-day operational tasks.
- Maintaining a professional, organised and welcoming office environment.
About You
You'll be:
- Highly organised with excellent attention to detail.
- Friendly, professional and comfortable communicating with customers.
- Able to prioritise your workload and manage multiple tasks.
- Proactive, reliable and able to work on your own initiative.
- A supportive team player with a positive attitude.
Essential Skills & Experience:
- Previous experience in an office administration or customer service role.
- Excellent written and verbal communication skills.
- Good working knowledge of Microsoft Office (Outlook, Word and Excel).
- Strong organisational and problem-solving skills.
- A willingness to learn and develop.
Desirable:
- Experience within an engineering, manufacturing or technical environment.
- Experience using Sage or similar order processing software.
What We Offer:
- Company pension scheme.
- Free on-site parking.
- 25 days' annual leave plus bank holidays.
- Ongoing training and development.
- Career progression opportunities within a growing business.
Office Administrator in Braintree employer: Prime Appointments
Prime Appointments is an excellent employer, offering a dynamic work environment in Witham where you can thrive as a Hybrid Driver & Warehouse Operator. With competitive benefits such as overtime after probation, 20 days holiday, and a workplace pension, we prioritise employee well-being and growth. Join us for a rewarding career that values reliability and provides opportunities for varied daily tasks.
