At a Glance
- Tasks: Manage and grow client accounts while building strong relationships.
- Company: Join a dynamic team in Chelmsford with a focus on client success.
- Benefits: Enjoy 23 days holiday, profit bonuses, and agile working options.
- Why this job: Great opportunity to develop skills in a fast-paced environment with uncapped commission potential.
- Qualifications: Previous sales experience and CRM proficiency are key; training provided for specific systems.
- Other info: Work Monday to Friday with exciting quarterly social events!
A client of ours in the Chelmsford area are recruiting an Account Manager to join their team. This is a full-time position working Monday – Thursday 9.00am – 5.30pm and Friday 9.00am – 5.00pm. Paying a starting salary of 27,000 per annum + uncapped commission depending on experience (OTE 35,000 – 40,000).
Key Duties include but are not limited to:
- Manage and grow a portfolio of accounts, building strong relationships with customers.
- Retain existing customers and identify opportunities for repeat business.
- Work closely with the Key Account Manager and Sales Support team to ensure a smooth transaction process for clients.
- Participate in campaigns designed by the senior sales team.
- Develop and implement pricing strategies and stay up to date on market trends and competitor analysis to maximise profitability.
- Handle incoming enquiries, quotes, and order processing, ensuring that sales opportunities are captured and converted into sales.
- Maintain up-to-date knowledge of company products and industry trends.
- Monitor website products and pricing to ensure the web sites are always up to date.
- Meet or exceed service level agreements set by management.
- Logging all customer interactions onto to the CRM.
- Provide regular reports and updates to the Key Account Manager and Head of Sales with relevant KPIs, including account growth, retention rates, and overall performance.
Skills and Experience required to be considered for this Account Manager position:
- Previous sales and account management experience
- Self-motivated
- Ability to upsell opportunities from sales orders to drive additional revenue.
- Proficiency in CRM systems (e.g. HubSpot, Salesforce) is desirable, knowledge of NetSuite would be beneficial (full training provided.)
- Excellent communication skills
- Adaptable and able to thrive in a fast-paced environment.
- Willingness to learn and evolve with the role as the company grows.
- A valid UK driving license and passport may occasionally require travel to events.
Great Benefits to working for this company include:
- 23 days holiday + your birthday off
- Yearly Group Profit Bonus
- Agile Working
- Salary Sacrifice Car Scheme
- Company Pension
- Employee Assistance Programme
- Free Parking on site
- Paid Christmas & Summer Events
- Quarterly Social events
If you feel like you meet the above criteria & would like to be considered for this Account Manager position, please apply with your CV and contact Katie at Prime Appointments for a confidential chat.
Account Manager employer: Prime Appointments
Contact Detail:
Prime Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what you will be managing and selling is crucial for building strong relationships with customers and identifying upsell opportunities.
✨Tip Number 2
Brush up on your CRM skills, especially if you have experience with HubSpot or Salesforce. Being proficient in these systems will help you manage accounts effectively and demonstrate your capability during the interview.
✨Tip Number 3
Prepare to discuss your previous sales experiences and how you've successfully managed accounts in the past. Highlight specific examples where you retained customers or identified new business opportunities.
✨Tip Number 4
Stay updated on market trends and competitor analysis. Showing that you are knowledgeable about the industry will impress the hiring team and demonstrate your commitment to maximizing profitability.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales and account management experience. Use specific examples that demonstrate your ability to manage and grow accounts, as well as your proficiency with CRM systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and adaptability. Mention your motivation for applying and how you can contribute to the company's growth and success.
Highlight Key Skills: In your application, emphasize your self-motivation, ability to upsell, and experience in fast-paced environments. These are crucial for the Account Manager role.
Follow Up: After submitting your application, consider following up with a brief email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Prime Appointments
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships with customers is key. Be prepared to share examples of how you've successfully managed client relationships in the past and how you approach retaining existing customers.
✨Demonstrate Your Sales Acumen
Highlight your previous sales experience and be ready to discuss specific instances where you've upsold or identified opportunities for repeat business. This will show that you understand the importance of driving additional revenue.
✨Familiarize Yourself with CRM Systems
Since proficiency in CRM systems is desirable, make sure to mention any experience you have with platforms like HubSpot or Salesforce. If you have knowledge of NetSuite, definitely bring that up as well!
✨Stay Updated on Industry Trends
Research current market trends and competitor analysis relevant to the company. Being able to discuss these topics during your interview will demonstrate your commitment to staying informed and maximizing profitability.