At a Glance
- Tasks: Manage client accounts and build long-term relationships while resolving service issues.
- Company: Join a dynamic team in Kelvedon, Essex, focused on client success.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Enjoy a supportive environment with a focus on continuous improvement.
- Why this job: Make a real impact by enhancing client experiences and driving business growth.
- Qualifications: Experience in client relations, excellent communication, and teamwork skills required.
The predicted salary is between 29000 - 32000 € per year.
A client of ours in the Kelvedon area are recruiting a Client Relationship Manager to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm (35 hours) and paying £29,000 - £32,000 per annum depending on experience.
Key Duties Include But Are Not Limited To:
- Manage and develop client accounts and build long-term relationships
- Lead client meetings (virtual and in-person)
- Monitor performance and resolve service issues
- Identify service improvements and growth opportunities
- Support with team objectives and process improvements
- Coordinate with internal teams, advisors, and surveyors for timely delivery
- Arrange site visits and manage logistics and access
- Process quotations and instructions accurately and on time
- Handle bespoke client requirements and ensure expectations are met
- Conduct audits of account and operational processes
- Track and report on account and departmental performance
- Support upselling, cross-selling, and revenue growth initiatives
- Maintain accurate client records and documentation
- Ensure compliance with company policies and ISO standards
- Contribute to continuous improvement and ad hoc projects
Skills and Experience required to be considered for this Client Relationship Manager position:
- Previous client relationship, account management, call centre and customer service experience
- Excellent communication skills
- Attention to detail and accuracy
- Team collaboration and coordination skills
- IT proficiency (CRM systems, Microsoft Office, reporting tools)
If you feel like you meet the above criteria & would like to be considered for this Client Relationship Manager position, please apply with your CV.
Client Relationship Manager in Kelvedon employer: Prime Appointments Recruitment Agency
Join a dynamic team in Kelvedon as a Client Relationship Manager, where you will thrive in a supportive work culture that values collaboration and continuous improvement. With competitive salary packages and opportunities for professional growth, this role offers a chance to build meaningful client relationships while contributing to the success of the company. Enjoy a balanced work-life schedule with a focus on employee well-being and development.
Contact Detail:
Prime Appointments Recruitment Agency Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Kelvedon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Client Relationship Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. Be ready to discuss how you can manage and develop client accounts effectively.
✨Tip Number 3
Show off your communication skills! Whether it's during an interview or a networking event, make sure to articulate your thoughts clearly and confidently. Remember, building long-term relationships is key in this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Relationship Manager in Kelvedon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Client Relationship Manager role. Highlight your previous experience in client management and customer service, and don’t forget to mention any relevant skills that match the job description.
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your ability to convey information clearly. Whether it’s through your CV or cover letter, make sure your writing is concise and professional.
Highlight Team Collaboration:We love a team player! Make sure to include examples of how you’ve worked with others to achieve goals. This could be from previous jobs or projects where you coordinated with different teams to deliver results.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Prime Appointments Recruitment Agency
✨Know Your Clients
Before the interview, research the company and its clients. Understand their needs and challenges so you can discuss how you would manage and develop client accounts effectively.
✨Showcase Your Communication Skills
As a Client Relationship Manager, excellent communication is key. Prepare examples of how you've successfully led client meetings or resolved service issues in the past to demonstrate your skills.
✨Highlight Your Attention to Detail
Be ready to discuss specific instances where your attention to detail made a difference. Whether it was processing quotations accurately or ensuring compliance with standards, these examples will show your suitability for the role.
✨Prepare for Team Collaboration Questions
Expect questions about teamwork and coordination. Think of times when you worked with internal teams to achieve objectives or improve processes, as this will illustrate your collaborative spirit.
