At a Glance
- Tasks: Manage client accounts and build long-term relationships while leading meetings.
- Company: Join a dynamic team in Kelvedon, Essex with a focus on client success.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Enjoy a supportive environment with a focus on continuous improvement.
- Why this job: Make a real impact by enhancing client experiences and driving service improvements.
- Qualifications: Experience in client relations, excellent communication, and teamwork skills required.
The predicted salary is between 29000 - 32000 € per year.
A client of ours in the Kelvedon area are recruiting a Client Relationship Manager to join their team. This is a full-time permanent position working Monday - Friday 9.00am - 5.00pm (35 hours) and paying £29,000 - £32,000 per annum depending on experience.
Key Duties Include But Are Not Limited To:
- Manage and develop client accounts and build long-term relationships
- Lead client meetings (virtual and in-person)
- Monitor performance and resolve service issues
- Identify service improvements and growth opportunities
- Support with team objectives and process improvements
- Coordinate with internal teams, advisors, and surveyors for timely delivery
- Arrange site visits and manage logistics and access
- Process quotations and instructions accurately and on time
- Handle bespoke client requirements and ensure expectations are met
- Conduct audits of account and operational processes
- Track and report on account and departmental performance
- Support upselling, cross-selling, and revenue growth initiatives
- Maintain accurate client records and documentation
- Ensure compliance with company policies and ISO standards
- Contribute to continuous improvement and ad hoc projects
Skills and Experience required to be considered for this Client Relationship Manager position:
- Previous client relationship, account management, call centre and customer service experience
- Excellent communication skills
- Attention to detail and accuracy
- Team collaboration and coordination skills
- IT proficiency (CRM systems, Microsoft Office, reporting tools)
If you feel like you meet the above criteria & would like to be considered for this Client Relationship Manager position, please apply with your CV.
Client Relationship Manager in Kelvedon Hatch employer: Prime Appointments Recruitment Agency
Join a dynamic team in Kelvedon as a Client Relationship Manager, where you will thrive in a supportive work culture that prioritises employee growth and development. With a focus on building long-term client relationships, you will enjoy a competitive salary, a collaborative environment, and opportunities to enhance your skills while contributing to meaningful projects. This role offers the chance to make a real impact within a company that values innovation and continuous improvement.
Contact Detail:
Prime Appointments Recruitment Agency Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager in Kelvedon Hatch
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Client Relationship Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your experience aligns with their needs. Practise common interview questions, especially around client management and service improvements.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether virtually or in-person, highlight your communication skills and attention to detail. These are key for a Client Relationship Manager!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Client Relationship Manager in Kelvedon Hatch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous client relationship and account management experience, as this is key for us.
Show Off Your Communication Skills:Since excellent communication is a must-have for this role, use clear and concise language in your application. We want to see how you can convey your thoughts effectively!
Be Detail-Oriented:Pay attention to the details in your application. Ensure there are no typos or errors, as accuracy is crucial for us. It shows you care about the quality of your work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Prime Appointments Recruitment Agency
✨Know Your Clients
Before the interview, research the company and its clients. Understand their needs and challenges so you can discuss how you would manage and develop client accounts effectively.
✨Showcase Your Communication Skills
As a Client Relationship Manager, excellent communication is key. Prepare examples of how you've successfully led client meetings or resolved service issues in the past to demonstrate your skills.
✨Highlight Team Collaboration
This role requires coordination with internal teams. Be ready to share experiences where you worked collaboratively to achieve objectives or improve processes, showcasing your teamwork abilities.
✨Be Detail-Oriented
Attention to detail is crucial in this position. Bring up instances where your accuracy in processing quotations or maintaining client records made a significant impact on your previous roles.
