Rail Sales Coordinator
Location: Head Office, Clacton-on-Sea, Essex
Working hours: Monday to Friday, 8:30am–5:00pm (37.5 hours per week)
Salary: £34,000–£38,000 per annum, depending on experience
Bonus: Annual
About the role
Are you highly organised, proactive and confident managing multiple priorities? Do you enjoy keeping things moving, following up on actions and ensuring customers receive an excellent service?
We’re looking for a Rail Sales Coordinator to join our Rail team at our Head Office in Clacton-on-Sea, Essex.
This is an important role supporting our commercial activity, coordinating customer enquiries, managing sales opportunities and ensuring nothing gets missed. You’ll take ownership of the day-to-day coordination of our Rail sales pipeline, helping maintain accurate CRM records, monitor follow-ups, prepare quotations and provide valuable reporting to support business growth.
Working closely with the Rail team and other internal departments, you’ll help improve visibility of sales opportunities, streamline processes and ensure customers receive timely, professional responses.
This is an excellent opportunity for someone who enjoys taking responsibility, working with data and people, and making a real difference to how a commercial team operates.
What you’ll be doing
Managing customer enquiries: Monitor the shared Rail inbox and incoming calls, assess enquiries and direct opportunities to the appropriate team members.
Coordinating sales opportunities: Track follow-ups, allocate actions, set reminders and escalate overdue activities to keep opportunities progressing.
Maintaining CRM accuracy: Keep customer, project and opportunity records up to date, including sales stages, values, expected close dates and next steps.
Reporting and analysis: Maintain sales dashboards, opportunity reports, product application data and KPI information to support weekly sales meetings and forecasting.
Supporting quotations: Prepare standard quotations and assist the Rail sales team with quotation documentation and customer responses.
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Rail Sales Coordinator employer: Prime Appointments Careers
Join a well-established manufacturing company in Braintree as a Window Fabricator, where you will be part of a dynamic team dedicated to producing high-quality aluminium products. Enjoy a supportive work culture that prioritises employee growth and offers competitive pay, with opportunities for skill development in a busy fabrication environment. With a focus on safety and quality, this role provides a rewarding experience for those passionate about craftsmanship and innovation.
Contact Details:
Prime Appointments Careers Recruitment Team