Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver 5-star service as the first point of contact for residents and guests.
- Company: Join a prestigious luxury residence in the heart of Mayfair, Central London.
- Benefits: Enjoy guaranteed hours, weekly pay, and up to 28 days holiday.
- Why this job: Experience a dynamic role in a stunning environment with real career progression opportunities.
- Qualifications: Previous hospitality experience and excellent communication skills are essential.
- Other info: Long-term temporary position with a supportive concierge team.
5* Luxury Residence | Hyde Park | 40 Hours Guaranteed Weekly
Pay: £14.50 per hour
Schedule: 5 days out of 7 (on a rota basis) | Shifts: 7am–3pm or 3pm–11pm
Contract: Long-term temporary position (through agency) Hours: Guaranteed 40 hours
Are you passionate about delivering 5-star service? Do you enjoy working in a prestigious, front-of-house setting where no two days are the same? We are currently recruiting for an exceptional Day Concierge to join the front office team at exclusive apartments in the heart of Mayfair.
You’ll be the first point of contact, offering a warm welcome and impeccable service with every interaction. An excellent long-term opportunity for a polished and proactive individual who takes pride in delivering luxury service to clients.
Your daily tasks:
- Providing a professional and personalised front desk service for residents and guests
- Assisting with luggage and escorting residents to their apartments
- Making bookings for taxis, restaurants, theatre, and local attractions
- Liaising with other departments to ensure seamless communication
- Maintain knowledge of all apartment features and resident services
- Handling incoming/outgoing mail and parcels and shopping requests
- Conducting floor and garage checks, and ensuring the lobby remains pristine
- Supporting with occasional night cover (e.g. for holiday relief)
About you:
- Previous experience in a concierge, front desk, or customer-facing hospitality role
- A high level of spoken and written English
- Impeccable personal presentation and excellent communication skills
- A strong desire to provide exceptional, 5-star customer service
- Reliable, proactive, and looking for a long-term role
What’s In It for you:
- A stable, long-term temporary role with guaranteed hours and up to 28 days holiday, with weekly pay
- Work in a stunning, 5-star residential environment in central London
- Be part of a supportive and professional concierge team
- Real potential for career progression within the luxury hospitality sector
If you're looking for your next challenge in a prestigious setting, and you're committed to delivering excellence with every guest interaction, we want to hear from you. Apply now to join a team that prides itself on outstanding service in one of London's most exclusive residences.
Please note due to the number of CVs received, we are unfortunately able to reply to all applicants.
Day Concierge employer: Prime Agency Recruitment
Contact Detail:
Prime Agency Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Familiarise yourself with the luxury hospitality sector, especially the standards expected in a 5-star environment. Research common practices and expectations for concierges to demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with professionals already working in luxury residences or hospitality roles. Attend industry events or join relevant online groups to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to showcase your customer service skills through role-play scenarios. Think about how you would handle various situations that may arise as a concierge, such as dealing with difficult guests or managing multiple requests at once.
✨Tip Number 4
Highlight your personal presentation and communication skills in any discussions. Since this role requires impeccable service, practice articulating your thoughts clearly and confidently to make a strong impression.
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in concierge or customer-facing roles. Emphasise your skills in providing exceptional service, as this is crucial for the Day Concierge position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury service and your ability to create a welcoming atmosphere. Mention specific examples from your past experiences that demonstrate your commitment to 5-star service.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you mention your proficiency in spoken and written English. Provide examples of how you've effectively communicated with clients or team members in previous positions.
Showcase Personal Presentation: As personal presentation is important for a Day Concierge, consider including a professional photo in your application if appropriate. Describe how you maintain a polished appearance and represent the brand positively in your previous roles.
How to prepare for a job interview at Prime Agency Recruitment
✨Showcase Your Customer Service Skills
As a Day Concierge, your ability to provide exceptional customer service is crucial. Prepare examples from your previous roles where you went above and beyond for a guest or resident. This will demonstrate your commitment to 5-star service.
✨Dress to Impress
First impressions matter, especially in a luxury setting. Ensure you are impeccably dressed for the interview, reflecting the high standards expected in a 5-star environment. This shows that you understand the importance of personal presentation.
✨Know the Area
Familiarise yourself with the local attractions, restaurants, and services around Hyde Park. Being knowledgeable about the area will not only impress your interviewers but also show your readiness to assist residents and guests effectively.
✨Demonstrate Proactivity
The role requires a proactive approach to problem-solving. Be prepared to discuss situations where you took initiative to improve a guest's experience or resolve an issue before it escalated. This will highlight your suitability for the role.
