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- Tasks: Provide essential admin support and help streamline processes in healthcare.
- Company: Join a dynamic team at Primary Integrated Community Services.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for career growth and occasional travel to various practices.
- Why this job: Make a difference in patient care while enhancing your administrative skills.
- Qualifications: Good education in Maths and English, plus experience in a public-facing role.
The predicted salary is between 30000 - 40000 £ per year.
The Primary Care Business Support Unit (BSU) works in partnership with PICS practices and external parties to provide administrative support across a range of functions. The unit identifies emerging projects, works toward standardising working practices, and reduces the clinical and administrative burden faced by practices. Position is based at PICS HQ with ad hoc travel to practices and external sites as required.
KEY RESPONSIBILITIES
- Provide day‑to‑day effective and efficient administration support.
- Process incoming emails and hard‑copy information requests accurately and appropriately.
- Ensure high level of confidentiality and information governance.
- Maintain daily data entry and processing using SystmOne and other databases.
- Communicate effectively with clinical, administrative teams and external contacts.
- Make judgements on issues and refer to more senior staff or clinicians when necessary.
- Coordinate coverage for colleagues in the BSU.
- Achieve set targets and key performance indicators.
- Complete relevant training, including for research activity, and participate in team meetings.
- Occasional travel to practices and face‑to‑face patient contact.
KEY REQUIREMENTS
- Good general education with Maths and English qualifications.
- Previous and demonstrable experience in a patient/public‑facing role.
- Excellent administration skills, ability to work as part of a team and follow management instructions.
- Strong attention to detail, accuracy and ability to meet deadlines.
- Good team‑working skills and positive communication with patients and colleagues.
DISCHARGES & BARRING SERVICE CHECK
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure and Barring Service check.
EMPLOYER
Primary Integrated Community Services
Address: Primary Integrated Community Services LTD
PRIMARY CARE BUSINESS SUPPORT ADMINISTRATOR employer: Primary Integrated Community Services
Contact Detail:
Primary Integrated Community Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PRIMARY CARE BUSINESS SUPPORT ADMINISTRATOR
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in primary care. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and patient-facing roles. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of your previous work in administration and patient support to interviews. This could be anything from data entry accuracy to how you handled a tricky situation with a patient.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace PRIMARY CARE BUSINESS SUPPORT ADMINISTRATOR
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administration and patient-facing roles. We want to see how your skills match the key responsibilities listed in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting primary care and how you can contribute to our team at PICS. Keep it concise but impactful.
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Primary Integrated Community Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Primary Care Business Support Administrator. Familiarise yourself with the key tasks like data entry, processing information requests, and maintaining confidentiality. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves effective communication with clinical and administrative teams, prepare examples of how you've successfully communicated in previous roles. Think about times when you had to coordinate with others or handle sensitive information, and be ready to discuss these experiences during the interview.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this position. Bring up specific instances where your accuracy made a difference, whether it was in data entry or managing information requests. You could even mention how you ensure high standards in your work, which aligns perfectly with the job requirements.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your judgement and decision-making skills. Think about how you would handle situations like prioritising tasks or dealing with a difficult patient. Practising these scenarios can help you feel more confident and articulate your thought process clearly during the interview.