At a Glance
- Tasks: Support the Practice Manager in running a busy healthcare practice and lead administrative operations.
- Company: Join PICS, a forward-thinking organisation dedicated to improving health and social care.
- Benefits: Enjoy competitive leave, training opportunities, and a flexible work-life balance.
- Other info: Be part of a supportive team with excellent career growth potential.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in healthcare administration and a commitment to professional development.
The predicted salary is between 37890 - 46310 £ per year.
This position plays a key part in supporting the Practice Manager with the smooth, effective day-to-day running of the practice. The post holder will lead key administrative operations, coordinate the workforce, oversee financial claims processes, and drive service improvement to ensure services remain high-quality, safe, and efficient for patients. Acting as a deputy to the Practice Manager when required, the role also involves serving as a professional role model and providing leadership to the wider administrative team.
We reserve the right to close the advert at any time; therefore, we encourage applicants to apply as soon as possible.
Main duties of the job
- Support the smooth and efficient running of the practice, dynamically balancing competing priorities and adapting to workload and staffing pressures.
- Undertake and oversee administrative tasks as delegated by the Practice Manager and Lead GP.
- Support the coordination of staffing to meet service demand, including liaising with GPs and associated staff to ensure appropriate cover for enhanced access sessions.
KEY REQUIREMENTS
- A good standard of general education.
- Evidence of continuous professional development (CPD).
- Experience working in a GP practice or NHS healthcare environment.
- Experience in an administrative or operational management role.
About us
PICS is the employer for this role. We collaborate with patients and partners to design and deliver clinically robust health and social care solutions through Community Services, Out of Hospital Services, GP Practices, and Primary Care Networks.
Benefits of working for PICS
- Access to the NEST Pension Scheme.
- Alternative government-based scheme (subject to eligibility).
- Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions.
- Access to education and training opportunities, depending on your role.
- Working in a multi-disciplinary team with support from a wide variety of professionals.
- A flexible approach to a work-life balance.
- Cycle to work scheme (subject to eligibility).
- Access to Blue Light Card scheme.
- All staff events and conferences.
- Staff engagement (Wellbeing Group, EDI Network, Staff Focus group).
- Free parking across many sites.
- Personalised induction into the company and job role.
Job responsibilities
- Support the smooth and efficient running of the practice, dynamically balancing competing priorities and adapting to workload and staffing pressures.
- Undertake and oversee administrative tasks as delegated by the Practice Manager and Lead GP.
- Ensure appropriate delegation of tasks to the most suitable team members or professionals.
- Contribute to continuous improvement in administrative processes, including increasing automation and the use of digital tools.
- Duties may vary in response to operational demands and service needs.
- Deputise for the Practice Manager in their absence, ensuring continuity of operations and decision-making.
- Manage Prescription Pricing Authority (PPA) claims, ensuring all claims are accurate and submitted to PCSE by the 5th of each month.
- Support the Practice Manager in ensuring financial processes are efficient and compliant.
- Support the coordination of staffing to meet service demand, including liaising with GPs and associated staff to ensure appropriate cover for enhanced access sessions.
- Provide supervision and leadership to administrative and reception teams.
- Act as a positive role model, fostering a supportive, collaborative team culture.
- Ensure high-quality patient service delivery and experience.
- Support compliance with CQC standards and NHS contractual requirements.
- Maintain strict confidentiality in relation to patient, staff, and organisational information at all times.
- Contribute to continuous quality improvement and risk management within the practice.
- Support the optimisation of clinical and administrative systems.
- Communicate clearly and effectively with colleagues, patients, and carers, promoting a professional and supportive environment.
- Promote Equality, Diversity and Belonging by treating patients, carers, and colleagues with dignity, respect, and fairness.
This job description may be reviewed periodically in consultation with the post holder to ensure it reflects the evolving needs of the service.
Deputy Practice Manager in Kimberley employer: Primary Integrated Community Services
As a Healthcare Support Worker within the Nottingham West Primary Care Network, you will be part of a dedicated multidisciplinary team that prioritises high-quality patient care in a supportive environment. The company offers excellent benefits including access to NHS pension schemes, competitive leave entitlements, and numerous professional development opportunities, all while promoting a healthy work-life balance. With a strong focus on employee wellbeing and engagement, this role provides a meaningful opportunity to make a real difference in the lives of patients in care homes and beyond.
Contact Details:
Primary Integrated Community Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Practice Manager in Kimberley
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Primary Integrated Community Services.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Primary Integrated Community Services.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Primary Integrated Community Services, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Deputy Practice Manager in Kimberley
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Primary Integrated Community Services.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Primary Integrated Community Services.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Primary Integrated Community Services. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Primary Integrated Community Services. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Primary Integrated Community Services
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Primary Integrated Community Services’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
