We are looking for an organised and resilient Reception Supervisor to join our team. This role follows a contracted working pattern of Monday and Tuesday, 8:00am to 2:00pm, and Wednesday, Thursday and Friday, 12:30pm to 6:30pm. As Reception Supervisor, you will play a key role in supporting our reception team, coordinating daily front-desk operations, and helping to ensure our patients receive a positive and accessible experience. Alongside mentoring and supporting colleagues, you will lead by example and contribute to a welcoming, patient-focused environment. As part of a collaborative team, flexibility is important. From time to time, you will work closely with management to provide reception cover across our opening hours during periods of annual leave, absence, or increased service demand,
- To work as an effective leader of the practice reception by providing a clear guidance on role and responsibility of all team members.
- The reception manager will also work as part of the management team to ensure that the image of the practice is as professional as possible.
- Provide leadership and management skills to enable the practice to meet its agreed aims and objectives within an efficient, safe and effective working environment.
Good Standard of general education - Experience of working within a General Practice Reception environment
- Practical experience of working with others
- Ability to handle situations of potential conflict
We offer a comprehensive package which includes: - NHS Pension 2015 Scheme (subject to eligibility)
- Alternative government-based scheme (subject to eligibility)
- Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
- Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
- Working in a multi-disciplinary team with support from a wide variety of professionals
- A flexible approach to a work-life balance
- Cycle to work scheme (subject to eligibility)
- Access to Blue Light Card scheme
- All staff events and conferences
- Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
- Free parking across many sites
- Personalised induction into the company and job role
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Reception Supervisor in Stapleford employer: Primary Integrated Community Services Ltd
As a Portfolio General Practitioner with PICS in Nottinghamshire, you will enjoy a dynamic work environment that prioritises flexibility and professional growth. Our supportive culture fosters collaboration across multidisciplinary teams, while offering competitive salaries, generous study leave, and structured development opportunities to enhance your clinical skills. Join us to make a meaningful impact on patient care within a forward-thinking organisation that values your contributions.
Contact Details:
Primary Integrated Community Services Ltd Recruitment Team
