Pharmacy Technician

Job summary

This role is part of an exciting programme to transform primary care and deliver person-centred, coordinated services across the district. Working within the PCN multidisciplinary team, the Pharmacy Technician will support the safe, effective and cost-efficient use of medicines, helping patients get the best outcomes from their treatment.

The post holder will improve repeat prescribing processes, support medicines optimisation initiatives, reduce waste and minimise clinical risk. They will work alongside Clinical Pharmacists, GPs and other healthcare professionals to promote best practice, support national and local priorities, and contribute to improved patient care.

Key Responsibilities

• Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision‑making conversations with patients.
• Carry out medicines optimisation tasks including effective medicine administration (e.g., checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• As determined by the PCN, support medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings, linking with local community pharmacies.
• Support the Clinical Pharmacist in Structure Medication Reviews (SMR) i.e., organise necessary monitoring tests prior to SMR.
• Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients.
• Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.
• Support the PCN multi‑disciplinary team to ensure efficient medicines optimisation processes are being followed.
• Implement efficient ordering and return processes and reducing medication wastage.
• Provide training and support on the legal, safe, and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
• Promotion of Electronic Repeat Dispensing (eRD) and online ordering.
• Develop relationships with other pharmacy professionals and members of the multi‑disciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care, and mental health.
• Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests.
• Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.
• Support the PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services.
• Support the PCN in reviewing and developing practice policies for CQC requirements.

Key Requirements

• Professional registration with General Pharmaceutical Council
• Accredited pharmacy technician course
• Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisations

Benefits of working for PICS

• NHS Pension 2015 Scheme (subject to eligibility)
• Alternative government‑based scheme (subject to eligibility)
• Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
• Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
• Working in a multi‑disciplinary team with support from a wide variety of professionals
• A flexible approach to a work‑life balance
• Cycle to work scheme (subject to eligibility)
• Access to Blue Light Card scheme
• All staff events and conferences
• Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
• Free parking across many sites
• Personalised induction into the company and job role

Location: Arrow Health PCN, Nottinghamshire, NG3 5LB
Contract: Permanent
Working pattern: Full-time
Closing date: 08 November 2026

Applicants must have current UK professional registration. The post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

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