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- Tasks: Provide 1st line support, troubleshoot hardware and software issues, and assist with PC setups.
- Company: Join Primary ICT Support, a tech management company simplifying ICT since 2006.
- Benefits: Enjoy long-term job security, progression opportunities, and a full-time internship experience.
- Why this job: Gain hands-on IT experience in a supportive team while making a real impact.
- Qualifications: Must be pursuing or have completed an Information Communications Technician Level 3 Apprenticeship.
- Other info: Work Monday to Friday with shifts to be confirmed; this is an active internship opportunity.
Founded in 2006, Primary ICT Support has one focus, to take away the burden of technology and allowing organisations to harness the creative and dynamic environment that a well managed ICT infrastructure can provide.
- The role offers long term security and the opportunity to progress into a permanent position
- Providing 1st line onsite Support to customers and clients
- Troubleshooting Hardware issues
- Identifying Software issues and providing solutions
- Working as part of the help desk team
- Assisting with setting up PCs and Networks
- Information Communications Technician Level 3 Apprenticeship Standard
Monday – Friday, Shifts to be confirmed.
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Ict Apprentice employer: Primary ICT Support LTD
Contact Detail:
Primary ICT Support LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ict Apprentice
✨Tip Number 1
Familiarise yourself with common hardware and software issues that users face. Being able to discuss these confidently during an interview will show your proactive approach and readiness for the role.
✨Tip Number 2
Practice your troubleshooting skills by setting up a home network or fixing common tech problems. This hands-on experience will not only boost your confidence but also provide you with real examples to share in discussions.
✨Tip Number 3
Research Primary ICT Support and understand their services and values. Tailoring your conversation to align with their mission can demonstrate your genuine interest in the company and the role.
✨Tip Number 4
Network with current or former employees of Primary ICT Support on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Ict Apprentice
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the ICT Apprentice role. Tailor your application to highlight relevant skills and experiences.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your education, any relevant experience, and skills related to IT support. Emphasise your technical abilities and any previous customer service experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in ICT and how you can contribute to the team at Primary ICT Support. Be sure to include specific examples of your problem-solving skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Primary ICT Support LTD
✨Research the Company
Before your interview, take some time to learn about Primary ICT Support. Understand their mission, values, and the services they offer. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Technical Questions
As an ICT Apprentice, you may be asked technical questions related to hardware and software troubleshooting. Brush up on common issues and solutions, and be ready to demonstrate your problem-solving skills.
✨Show Your Team Spirit
Since you'll be working as part of a help desk team, it's important to convey your ability to work collaboratively. Share examples from past experiences where you successfully worked with others to resolve issues.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your enthusiasm for the role. Inquire about the training process, opportunities for progression, or how the team collaborates on projects.
