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- Tasks: Lead the reception team and ensure smooth daily operations in a busy medical practice.
- Company: Join a friendly, privately-owned medical practice with a supportive team.
- Benefits: Above award wage, no weekend work, and a positive work environment.
- Why this job: Make a difference in patient care while developing your admin skills.
- Qualifications: Experience in a medical centre and strong customer service skills required.
- Other info: Enjoy a dynamic role with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a full time experienced staff member who is reliable and passionate about working in general practice as a head receptionist, to join our team. No weekend work. Should be available to work across the following days: Monday, Tuesday, Wednesday and Thursday - 8am till 6pm. Above award wage. We are a small privately owned practice.
Applicants must be reliable, have excellent computer, multitasking/organisational skills and a calm and friendly manner. Our practice is a busy, computerised, two doctor practice with nurse support and happy friendly staff. Previous experience of working in a medical centre is required.
You will be responsible for checking the billings and helping the reception staff with the day to day running of the practice. Past experience in the medical practice and comfort with General Practice software like Best Practice is required.
Exceptional customer service skills and excellent communication skills including a professional and personable telephone manner are essential. Ability to multi-task and prioritise is necessary, as well as the ability to work as part of a multi-faceted team and independently. Must be familiar with WIP, PIP, etc. and all government sites.
Head Medical Receptionist/Admin Officer Full Time in Cardiff employer: Primary Health Network
Contact Detail:
Primary Health Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Medical Receptionist/Admin Officer Full Time in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your contacts in the medical field and let them know you're on the hunt for a Head Medical Receptionist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of general practice software like Best Practice. Show us that you're not just familiar with it, but that you can navigate it like a champ. This will definitely impress your potential employers!
✨Tip Number 3
Practice your customer service skills! Since you'll be the face of the practice, it's crucial to demonstrate a calm and friendly manner during your interview. Role-play common scenarios with a friend to get comfortable with handling various situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Head Medical Receptionist/Admin Officer Full Time in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for working in general practice shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being a head receptionist and contributing to our friendly team.
Tailor Your CV: Make sure your CV highlights your relevant experience in medical centres, especially with software like Best Practice. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Professional Yet Personable: Your written communication should reflect the calm and friendly manner we value at our practice. Use a professional tone, but don’t be afraid to let your personality come through – we’re all about building a happy workplace!
Follow Application Guidelines: Remember to upload your application in either Microsoft Word or PDF format and keep it under 10MB. We appreciate attention to detail, so following these guidelines shows us you’re serious about joining our team. Apply through our website for the best chance!
How to prepare for a job interview at Primary Health Network
✨Know Your Stuff
Make sure you brush up on your knowledge of general practice and the specific software mentioned, like Best Practice. Familiarise yourself with common medical terminology and billing processes, as this will show that you're ready to hit the ground running.
✨Showcase Your Skills
Prepare examples that highlight your multitasking and organisational skills. Think of situations where you've successfully managed multiple tasks or resolved conflicts in a busy environment. This will demonstrate your ability to thrive in a fast-paced medical practice.
✨Be Personable
Since exceptional customer service is key, practice your communication skills. Be ready to discuss how you handle difficult situations with patients or colleagues. A calm and friendly manner can make all the difference, so let your personality shine through!
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the practice and team dynamics. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to learn more about their expectations.
