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For Companies At a Glance
- Tasks: Provide first line IT support and assist with network projects in schools.
- Company: Join Learning Partners, a supportive academy network focused on technology and education.
- Benefits: Earn while you learn, gain industry-recognised qualifications, and enjoy paid training days.
- Why this job: Kickstart your tech career in a fun, collaborative environment with growth opportunities.
- Qualifications: GCSEs in English and Maths at grade 4 or above are required.
- Other info: This apprenticeship lasts 20 months, with potential for further training and career advancement.
Overview
Learning Partners IT Apprentice
Place of work: Guildford, Surrey
Four days a week in school, 1 day a week to study.
You don’t need to go to university to kickstart your career. If you want to learn while you earn and stay up to date with the latest technology, our apprentice opportunity may be for you.
Join Learning Partners Academies network team to provide network support in Kings College Guildford and other schools remotely. You will train with Primary Goal remotely and obtain industry‑recognised qualifications without attending college.
What you will be doing
- Apprenticeship training delivered by Primary Goal.
- Work in a school trust carrying out helpdesk and IT duties: resolve problems related to operating systems, networks, software, user accounts and websites.
- Provide first line support for staff who raise helpdesk tickets.
- Provide technical support to understand and troubleshoot issues.
- Creation of staff accounts across a range of programs and websites.
- Assist in system upgrades and system maintenance.
- Liaise with third party suppliers such as Internet Service Providers and vendors to retrieve quotes.
- Support technology asset management.
What we will provide you with
- Comprehensive pre-apprenticeship induction programme (health and safety and technical specifics).
- Level 3 Information Communications Technician apprenticeship standard.
- e-learning materials.
- Specialist vendor and technical certificates.
- Access to practice labs to develop technical competency.
- Knowledge Base and monthly assessor visits with competency checks.
- Support desk (technical and pastoral).
- Personal Learning and Thinking Skills and Key Skills development.
- Employment Rights and Responsibilities module.
- Functional Skills or GCSE English, Maths and ICT if required.
What we are looking for
- Someone with a true passion for technology.
- Confident with hardware, software and other technical devices.
- Good communication and interpersonal skills.
- Experience with children/young people is desirable.
- Enthusiastic with a drive to learn and achieve success.
- Loves helping others and enjoys working with people of all ages.
- Committed to completing the full apprenticeship programme.
- Ability to work well in a team and independently using initiative.
Working Week
Monday to Friday, 36 hours per week with a 40 minute lunch break. Four days a week in school and one day a week to study.
Salary
£10,000 for the first 12 months. The remaining 10 months of the apprenticeship will be paid at the National Minimum Wage according to your age.
Desired Qualifications
GCSE English and Maths at grade 4 (or above), or Functional Skills Level 2 in English and Maths.
Expected Duration
15 months with 4 months End Point Assessment. This is a fixed term appointment of 20 months to run concurrently with the apprenticeship program.
Progression
On passing the apprenticeship, you may gain recognition for the Register of IT Technician (RITTech). There may be a progression to our Level 4 Network Engineer apprenticeship in some cases.
Disability and Safeguarding
Primary Goal is committed to being a Disability Confident Training Provider and will make reasonable adjustments for interview. The Learning Partners Academy Trust is committed to safeguarding and welfare; an Enhanced DBS check will be required.
PLEASE NOTE that we will require a copy of your personal CV. When completing your CV, please consider the job description and the role you are applying for.
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IT Apprentice (Level 3 Information Communications Technician) employer: Primary Goal
Contact Detail:
Primary Goal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice (Level 3 Information Communications Technician)
✨Tip Number 1
Show your passion for technology during the interview. Be prepared to discuss any personal projects or experiences you've had with hardware and software, as this will demonstrate your enthusiasm and commitment to the field.
✨Tip Number 2
Familiarise yourself with common helpdesk scenarios and troubleshooting techniques. Being able to talk through how you would handle specific technical issues can set you apart from other candidates.
✨Tip Number 3
Highlight any experience you have working with children or young people. This role involves assisting staff and students, so showcasing your ability to communicate effectively with different age groups will be beneficial.
✨Tip Number 4
Research Learning Partners Academies and their values. Understanding their mission and how they support students can help you align your answers with their goals during the interview process.
We think you need these skills to ace IT Apprentice (Level 3 Information Communications Technician)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the IT Apprentice role. Emphasise any technical skills, customer service experience, or work with children that you have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention specific aspects of the job description that excite you and how you can contribute to the team.
Highlight Relevant Qualifications: Clearly state your GCSE qualifications in English and Maths, as well as any other relevant certifications or training. This will demonstrate that you meet the educational requirements for the apprenticeship.
Show Enthusiasm: In your application, convey your enthusiasm for the role and the opportunity to work in a school environment. Share any personal experiences that reflect your commitment to helping others and your motivation to succeed.
How to prepare for a job interview at Primary Goal
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that demonstrate your interest and knowledge in IT, as this will resonate well with the interviewers.
✨Prepare for Technical Questions
Since the role involves providing technical support, be ready to answer questions related to operating systems, networks, and troubleshooting. Brush up on basic concepts and be prepared to explain how you would approach common IT issues.
✨Highlight Your Communication Skills
As you'll be working with staff and students, strong communication skills are essential. Be prepared to discuss how you would explain technical issues to non-technical users and provide examples of past experiences where you've successfully communicated complex information.
✨Demonstrate Teamwork and Initiative
The role requires working closely with a team, so share examples of how you've collaborated with others in the past. Additionally, mention instances where you've taken the initiative to solve problems or improve processes, showcasing your ability to work independently when needed.
