At a Glance
- Tasks: Provide ICT support to staff and students, ensuring smooth teaching and learning.
- Company: Join a supportive school environment focused on technology and education.
- Benefits: Competitive salary, 26 days annual leave, and opportunities for professional development.
- Other info: Flexible working hours with potential for career growth in IT support.
- Why this job: Gain hands-on experience in ICT while making a difference in education.
- Qualifications: Basic ICT knowledge and a passion for helping others.
The predicted salary is between 24796 - 25185 £ per year.
To provide whole‑school ICT support to staff and students, ensuring that teaching, learning and administrative functions operate effectively. The postholder will support the ISS team in maintaining ICT systems and infrastructure while developing the technical skills and experience required to progress within a school IT support role.
Salary Details: The salary is NJC Scale 3 (£24,796‑£25,185). It is a full year role with 26 days annual leave (plus bank holidays) and a view to an extension after this period.
Reporting to Senior Lead: ICT & Network Operations
Principal Duties
- Technical support: Deliver an approachable, positive, responsive and proactive service at all times. Proactively maintain and complete repairs to IT equipment, diagnose faults and undertake corrective actions. Support the maintenance and development of school systems and networks under the direction of the Senior Lead: ICT & Network Operations. Assist with e‑mail, internet and related activities including development and maintenance of the school’s web site under the direction of the Senior Lead: ICT & Network Operations. Support the regular maintenance of network and file management under the direction of the Senior Lead: ICT & Network Operations. Support the maintenance of the ICT inventory of hardware under the direction of the Senior Lead: ICT & Network Operations. Assist with maintaining security in relation to the ICT network and in taking action to prevent misuse of the network and ICT equipment.
- User support: Provide software support for all users by being a competent user of ICT tools and software and, where appropriate, producing user‑friendly written or video documentation. Provide on‑the‑spot advice to other members of staff in relation to fixing ICT problems to ensure maximum availability and usage of equipment. Provide classroom support to teachers using the computer systems, including informing teaching staff of any known software or hardware problems and loading the printers with appropriate consumables, to enable the staff to meet the needs of the curriculum. Assist in the promotion of ICT skills in the school by providing advice, guidance and support to staff. Provide support for all school examinations, ensuring all technical requirements are accurately logged in the ISS calendar and that all systems and equipment are fully prepared to enable exams to run efficiently and without disruption.
- Strategy: Support the ISS team in exploring new ICT tools for learning and to support action research projects involving the trial and implementation of new technologies for learning in the classroom and via the Internet. Explore and promote the implementation of systems to streamline and increase the effectiveness of school systems.
Professional Responsibilities: Be aware of and follow school policies and procedures. Undertake professional development and respond to the changing needs of the role. Be aware of confidential issues and keep confidences appropriate. Some out of hours working will be required to support school events, such as open evenings, which take place throughout the year.
Notes
- Health and Safety: Take all reasonable steps to ensure the Health and Safety of students and staff within the teaching base environment. Promote and safeguard the welfare of students in accordance with the school’s child protection policy.
- Local Authority Flexibility Policy: Notwithstanding the detail in this job description to undertake, in accordance with the Policy, such work as may be determined by the Head teacher from time to time, up to or on a level consistent with the Principal Duties of the job.
- ‘No Smoking’ Policy: The school is an entirely ‘no smoking’ environment.
- Review: This job description will be subject to review annually at the end of the academic year or earlier if necessary. In addition, it may be amended at any time after consultation with you.
Trainee ICT Technician in Wilmslow employer: PRIMARY GOAL LTD
As a Trainee ICT Technician, you will join a supportive and dynamic school environment that prioritises the development of both staff and students. With a commitment to professional growth, you will have access to ongoing training opportunities while enjoying a generous benefits package, including 26 days of annual leave and a collaborative work culture that fosters innovation in educational technology.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee ICT Technician in Wilmslow
✨Tip Number 1
Get to know the school! Research their ICT systems and any recent projects they've undertaken. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! Brush up on common ICT issues and solutions, so you can confidently demonstrate your problem-solving abilities when asked about real-life scenarios during interviews.
✨Tip Number 3
Network with current or former staff if possible. They can provide insider tips on what the school values in a candidate and might even give you a heads-up on what to expect during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our community right from the start.
We think you need these skills to ace Trainee ICT Technician in Wilmslow
Some tips for your application 🫡
Show Your Passion for ICT:When you're writing your application, let your enthusiasm for technology shine through! We want to see how excited you are about supporting staff and students with their ICT needs. Share any relevant experiences or projects that highlight your interest in the field.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your skills and experiences that align with the responsibilities of the Trainee ICT Technician role. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at PRIMARY GOAL LTD
✨Know Your Tech
Make sure you brush up on your technical knowledge related to ICT systems and support. Familiarise yourself with common issues that arise in school environments, like network problems or software glitches, so you can demonstrate your problem-solving skills during the interview.
✨Show Your Support Skills
Be ready to discuss how you've provided user support in the past. Think of examples where you've helped others with tech issues, whether it's through direct assistance or creating helpful documentation. This will show your ability to communicate effectively and be approachable.
✨Understand the School Environment
Research the specific school and its ICT needs. Knowing about their current systems and any recent changes can give you an edge. It shows you're genuinely interested and prepared to contribute to their unique environment.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a classroom tech failure during an exam. Practice your responses to these scenarios, focusing on your proactive approach and ability to stay calm under pressure. This will highlight your readiness for the role.
