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Job Title: Project Manager – PMO (Digital)
Terms: Full-Time
Hours: 35 hours per week
Remuneration: Up to £45,000 depending on experience
Role Purpose
Primary Eyecare Services (PES) is a leading NHS provider organization delivering innovative, high-quality community eyecare services across England. We are looking for an experienced and proactive Project Manager to support the successful delivery of our digital programme. This programme will shape how services are delivered through 2026 and 2027 and is central to our wider transformation agenda.
The role involves working with internal colleagues, suppliers, NHS partners, and our IT partners to ensure delivery is well coordinated, risk is managed, and milestones are achieved. It is ideal for someone who is organised, delivery-focused, and confident operating in a fast-paced environment.
General Responsibilities
- Stakeholder Collaboration: Stakeholder Collaboration: Work closely with cross functional teams, including both internal and external stakeholders. These will include IT, healthcare providers, clinical staff, and management to define project goals, requirements, and priorities. Also to support and develop the overall stakeholder engagement strategy.
- Scope and Risk Management: Develop detailed project plans, define scope, track project progress, and proactively identify potential risks. Implement mitigation strategies and manage changes as needed.
- Technology Integration: Oversee the integration of digital tools and systems into existing healthcare workflows. Ensure solutions align with healthcare standards, compliance regulations, and best practices.
- Process Improvement: Identify opportunities for process improvements and efficiency gains within healthcare operations through digital solutions.
- Quality Assurance: Ensure that all digital initiatives meet the required standards of quality, patient safety, and compliance with healthcare regulations.
- Reporting & Documentation: Prepare and deliver regular status reports, dashboards, and presentations for stakeholders, including leadership teams and healthcare practitioners.
- Partner Management: Manage relationships with third-party suppliers and technology providers, ensuring service level agreements (SLAs) are met and solutions align with project objectives.
- Continuous Learning: Stay updated on the latest trends in digital healthcare, such as telemedicine, electronic patient records, and health data analytics.
Personal Attributes
- Detail-Oriented: Ability to ensure accuracy in project execution and documentation, even in high-pressure environments.
- Leadership: Ability to motivate and guide cross-functional teams toward achieving project objectives.
- Adaptability: Willingness to adapt to evolving healthcare trends and new digital technologies.
- Patient-Centric: A strong commitment to improving patient outcomes and ensuring patient confidentiality and safety using digital solutions.
- Educated to degree level or equivalent experience- Project management qualification (e.g. PRINCE2, APM, AgilePM, or equivalent).
- Significant experience managing or coordinating digital, IT or transformation projects- Experience delivering projects to time, cost and quality requirements- Experience working with cross-functional teams and multiple stakeholders- Experience preparing reports, business cases and board-level documentation.
- Strong understanding of project planning, risk and issue management, and governance- Excellent verbal and written communication skills- High level of organisational skills and attention to detail- Proficient in project management and collaboration tools (e.g. MS Project, Teams, Planner, SharePoint)- Ability to analyse complex problems and develop workable solutions.
- Self-motivated and proactive- Collaborative and inclusive approach to working- Able to build effective relationships with a range of stakeholders- Calm under pressure and able to manage competing priorities- Flexible and adaptable to change.
- Further training in digital, service design or NHS transformation- Evidence of continuing professional development.
- Experience working within or with NHS organisations or digital health suppliers- Experience with user-centred design and/or agile delivery methods- Involvement in system procurement or supplier onboarding.
- Understanding of NHS commissioning, clinical systems or digital standards- Familiarity with information governance and data protection in healthcare settings.
- Confident in facilitating workshops or training sessions- Interest in healthcare transformation and improving patient outcomes.
Why You\'ll Love Working with Us
- Performance-Related Pay
- Pension Match up to 5%
- Sick and Critical Illness Pay Cover
- Electric Car Scheme
- Enhanced Family Leave
- Paid Compassionate Leave
- 25 Days Annual Leave + Bank Holidays (increase with 1 day annually after 2 years of service, up to 30 days)
- Training and Development Opportunities
- Employee of the Month and Year Awards
- Employee Assistance Program (EAP)
- NHS Blue Light Card
- Cycle to Work Scheme
Take advantage of our comprehensive benefits and rewarding career opportunities.
Location
This is a hybrid role, split between working from home and our head office in Manchester (Waulk Mill, M4 6LN). Occasional travel to stakeholder sites across the country may also be required.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Project Management and Information TechnologyIndustries
Hospitals and Health Care
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