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- Tasks: Provide high-level admin support to enhance patient services and improve healthcare pathways.
- Company: Join Primary Care Sheffield, a GP-led organisation dedicated to community health.
- Benefits: Flexible working hours, professional development, and a chance to make a real difference.
- Why this job: Be part of an exciting team improving healthcare in Sheffield while developing your skills.
- Qualifications: Experience in administration, strong communication skills, and attention to detail required.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
Primary Care Sheffield is looking to appoint a Service Coordinator to support the Sexual Health service, however support across our other services may be required on an ad hoc basis. The successful applicant will take responsibility for providing high level administrative support to our operational teams to achieve our motto of Right First Time. This role would suit someone with extensive SystmOne, ERS knowledge, someone who is self-motivated and enjoys attention to detail tasks. This is a responsible, varied and challenging role which is suitable for someone who works well under pressure.
Main duties of the job include:
- Providing high level, professional and confidential administrative support as part of an administrative team ensuring the smooth, efficient and effective maintenance of administrative functions.
- Being an effective communicator working with a wide range of stakeholders from across the health and social care system to support PCS day to day business.
- Applying knowledge of administrative systems and procedures to problem solve and develop alternative or additional systems that support quality delivery of services.
- Using excellent communication, persuasion and negotiation skills to receive and communicate complex and sensitive information.
- Monitoring progress and chasing against identified actions within each service.
- Escalating/directing specific issues to key individuals within the wider PCS team as required.
- Developing and maintaining excellent administration systems and managing all documentation in a systematic way.
- Assisting in managing processes by providing information and analysis as appropriate.
The post holder will be managed by a senior colleague but will be expected to act independently exercising sound judgement. The post holder will have regular 1:1s with line managers to support ongoing development and review performance.
Person Specification:
- Qualifications: NVQ 2 Business Admin or Customer Care (or equivalent).
- Experience of administrative systems and dealing with sensitive information.
- Good working knowledge of Microsoft Office, including Excel, Outlook and Word.
- Ability to work in a fast, evolving organisation.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Service Coordinator in Sheffield employer: Primary Care Sheffield
Contact Detail:
Primary Care Sheffield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Sheffield
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to Primary Care Sheffield. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Primary Care Sheffield and their services. Show them you’re not just another candidate but someone who genuinely cares about improving patient pathways.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on how you can multitask and handle pressure, as these are key for the Service Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Primary Care Sheffield.
We think you need these skills to ace Service Coordinator in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with SystmOne and ERS. We want to see how your skills align with the role of Service Coordinator, so don’t hold back on showcasing your relevant experience!
Show Off Your Attention to Detail: Since this role requires meticulous attention to detail, be sure to proofread your application. We’re looking for someone who can maintain high standards, so a clean, error-free application will definitely catch our eye.
Communicate Clearly: Use clear and concise language in your application. We appreciate good communication skills, so make sure your writing reflects that. Remember, you’ll be dealing with various stakeholders, so show us you can communicate effectively right from the start!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Primary Care Sheffield
✨Know Your Systems
Make sure you brush up on your SystmOne and ERS knowledge before the interview. Being able to discuss how you've used these systems in previous roles will show that you're ready to hit the ground running.
✨Showcase Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks under pressure. This role requires someone who can juggle various responsibilities, so be ready to share specific instances where you excelled in a fast-paced environment.
✨Communicate Effectively
Practice articulating complex information clearly and concisely. Since you'll be dealing with a range of stakeholders, demonstrating your communication skills during the interview is crucial. Consider role-playing with a friend to refine your approach.
✨Demonstrate Attention to Detail
Bring along examples of your work that highlight your meticulous attention to detail. Whether it's reports, documentation, or administrative processes, showing that you value accuracy will resonate well with the interviewers.