HR Co-Ordinator

Primary Care Sheffield have an exciting opportunity for a HR Co-Ordinator to support our growing team and help drive a positive employee experience across all stages of the HR lifecycle.

Situated within a fast paced and diverse HR department, this role will be working alongside a talented team of HR Professionals to deliver a comprehensive Human Resource administrative service right from the beginning to the end of the employee life cycle for Primary Care Sheffield Ltd. A key requirement of this role is to provide pro-active administrative support to the wider HR team and operational managers on core HR functions such as recruitment, onboarding & offboarding, maintaining employee records and confidentiality and payroll co-ordination.

Key Responsibilities:

• Act as the first point of contact for employees and management, signposting to advice and guidance on general HR issues (e.g. T&C’s, probationary periods, annual leave, appraisals, performance management and absence management) or referring to an advisor as appropriate.
• Provide administrative support for any case work meetings, such as disciplinary, grievance, performance and sickness absence investigations and hearings.
• Support your HR advisor colleagues by providing a comprehensive HR service by producing monthly HR Information Performance Reports using the appropriate software, and assisting on HR projects and processes where required.
• Use the HR Systems to provide management reports/information, monthly IPRs and cascade to the HR Manager, advisors, and business areas as appropriate.
• Support in the development and implementation of new and improved working procedures and policies as appropriate for your own area.
• Liaise with Payroll & Finance teams and wider stakeholders to ensure all HR transactional processes are completed in a timely and efficient manner.
• Co-ordinate the recruitment process, ensuring necessary recruitment documents are completed and approved in full, encouraging the use of Induction Schedules, ensuring pre-employment checks are undertaken in a timely manner, advertising methods and support to draw up adverts, assisting where required to arrange interviews or sit in on the interviewing panel, advising on PCS’ Recruitment Policy and Process.
• Maintain HR records and systems in accordance with audit requirements.
• Provide support to managers on an individual basis as required and escalate complex queries to the advisory function where appropriate.
• Work and communicate effectively with HR team members to ensure that the 3 day SLA is adhered to, sending holding emails where a query or request is complex or requires more time.
• Support when necessary relaying information from HR policies and systems such as maternity leave, paternity leave, sick leave, compassionate leave, expense claims, childcare vouchers etc.
• Co-ordinate the administration of PCS’ mandatory training, ensuring that the Training Matrix is kept up to date and that line management are sent regular updates with regards to their teams’ training needs.
• Assist in other HR projects, as required.

General Responsibilities:

• Fully participate in the PCS performance review and personal development planning process on an annual basis.
• Undertake training as necessary in line with the development of the post and as agreed with the line manager.
• Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• Contribute positively to the effectiveness and efficiency of the teams in which you work.
• Undertake any other duties at the request of the line manager which are commensurate with the role.
• Ensure confidentiality of all PCS information, following security procedures including individual passwords.
• Actively promote the PCS’ values, policies and procedures.
• Contribute to a healthy and safe working environment by adhering to health and safety regulations and PCS policies.

This is not an exhaustive list of duties and responsibilities and in discussion with the manager the postholder may be required to undertake other duties which fall within the grading of the post. The job description will be reviewed regularly in the light of changing service requirements and any such changes will be discussed with the postholder.

Person Specification:

• Educated to degree level.
• Previous experience of working in a HR Admin/co-ordinator role.
• Committed to continuous professional development with an emphasis on HR practice. CIPD Level 5 qualification (working towards or already achieved).

• Excellent proficiency in Word, Excel, PowerPoint and Database systems.
• Experience of co-ordinating and managing a range of tasks.
• Ability to prioritise own workload working with specified timescales.
• Good presentation and interpersonal skills.
• Ability to communicate appropriately and effectively with all grades of staff both verbally and in writing.

• Previous experience of administering recruitment from start to finish; listing vacancies, conducting vetting checks and issuing contracts.
• Previous experience of similar roles (HR Admin or Assistant).
• Excellent attention to detail when working with complex data.
• Experience of working within the NHS or another Public Sector organisation.

• Ability to work autonomously and as part of a team is essential.
• Excellent communication skills and ability to build rapport with all levels of management and executive team.
• A willingness to get involved in building new processes and systems from scratch.
• A positive and friendly attitude.