At a Glance
- Tasks: Support GPs in managing prescriptions and medication-related queries for patient care.
- Company: Join Spencer Street Surgery, a forward-thinking GP practice in Carlisle.
- Benefits: Full-time role with opportunities for professional development and a supportive team environment.
- Other info: Flexible working hours and a chance to grow within a collaborative healthcare team.
- Why this job: Make a real difference in patient care while developing your skills in a dynamic setting.
- Qualifications: Experience in administration and dealing with the public; GCSEs in English and Maths required.
The predicted salary is between 36827 - 45011 £ per year.
We are pleased to offer an opportunity for an existing member of the practice team to take on the role of Medicine Administrator. This role will support the safe and efficient management of medication-related processes, working closely with our clinical and administrative teams. This role is offered as a full time position.
Main duties of the job
- To support GPs and other clinical prescribers in managing prescriptions and medicine-related enquiries.
- The role involves liaising with patients and external organisations ensuring efficient and safe medication management.
About us
Spencer Street Surgery is an established and forward-thinking GP practice in Carlisle, committed to providing high-quality, safe and patient-centred care. We are a supportive and collaborative team, focused on developing our staff, embracing new ways of working and continually improving the services we provide to our patients.
Job responsibilities
- Track incoming documents from other healthcare professionals e.g. Discharge sheets and ensure medication is updated on patient screen and issued where appropriate.
- To liaise with patients, community pharmacies, external healthcare providers and agencies to resolve queries, facilitate requests, and support the effective coordination and delivery of patient care.
- To process repeat medication requests in line with practice protocols and ensure medication-related queries are identified, appropriately managed, and resolved accurately and promptly across all communication channels and practice systems.
- To ensure that patient queries on medication are highlighted to the relevant GP.
- To manage and coordinate the practice repeat prescription process, ensuring prescriptions are processed accurately, efficiently, and in accordance with practice procedures.
- To ensure patient medication records are accurate, complete, and regularly updated with the most current information available.
- Set up electronic repeat dispensing and automatic prescriptions to ensure efficient workflow.
- Undertake work as directed by the management and medicines team in relation to contractual requirements.
- To provide administrative support for shared care processes and agreements, ensuring appropriate documentation, communication, and follow-up.
- Attending medicines management meetings locally and on teams to represent the practice.
- To provide administrative support for clinical audits, including data collection, record review, and accurate documentation as required.
- Co-ordinate the end of month prescription submission to NHSBSA.
- Ensure adherence to practice standard operating procedures and policy at all times.
- To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient medicines service.
Person Specification
Experience
- Experience in dealing directly with the public/patients face to face and over the telephone.
- Dealing with queries and complaints.
- Experience of administrative duties.
- Experience in primary care (GP practice) setting.
- Experience in pharmacy setting.
Other Requirements
- Ability to work without direct supervision and use own initiative.
- Accuracy and attention to detail.
- Ability to work well in an integrated and multi-skilled team.
- Ability to work well and remain calm under pressure.
- Ability to self-motivate, organise and prioritise own workload.
- Flexibility of working hours/able to work within a rota and provide additional cover in times of need.
- An understanding, acceptance and adherence to the need for strict confidentiality.
Skills and Knowledge
- Good interpersonal skills.
- Problem solving and analytical skills.
- Experience of Microsoft Office software.
- Familiarity with EMIS software.
Qualifications
- Good standard of general education 5 GCSE including English and Maths or equivalent.
- Administration Qualification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medicines Administrator in Carlisle employer: Primary Care North Cumbria
Carlisle Healthcare is an excellent employer, offering a supportive work culture that prioritises the well-being of both staff and patients. With flexible early-morning shifts and a commitment to professional development, employees can thrive in a role that not only ensures a clean environment but also contributes significantly to patient care. Join us in making a meaningful impact in the healthcare sector while enjoying the benefits of working in a dedicated and professional team.
Contact Details:
Primary Care North Cumbria Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Medicines Administrator in Carlisle
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We think you need these skills to ace Medicines Administrator in Carlisle
Some tips for your application 🫡
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Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Primary Care North Cumbria. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Primary Care North Cumbria
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In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
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