Practice Manager (London Area)

Practice Manager (London Area)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the operational and strategic management of a busy GP practice.
  • Company: Camberwell Green Surgery, a well-established NHS GP practice in London.
  • Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
  • Why this job: Make a real difference in patient care while developing your leadership skills.
  • Qualifications: Degree in healthcare or business and previous management experience in primary care.
  • Other info: Join a collaborative team dedicated to high-quality, patient-centred services.

The predicted salary is between 36000 - 60000 £ per year.

Camberwell Green Surgery is looking for an experienced and motivated Practice Manager to lead the operational, administrative, and strategic management of the practice. This key leadership role offers the opportunity to work closely with the GP Partners and a dedicated clinical and administrative team to ensure the smooth running of the surgery and delivery of high-quality, patient-centred care. The Practice Manager will oversee the day-to-day operations, including staff management, finance, compliance, and service development, while fostering a supportive and well-organised environment. This role is ideal for someone with strong leadership skills, a thorough understanding of NHS primary care operations, and a commitment to improving patient services.

Main duties of the job

  • The Practice Business Manager will be responsible for the overall leadership and operational management of the practice, ensuring the smooth day-to-day running of services, effective staff performance, and financial efficiency.
  • This includes managing budgets, overseeing HR and recruitment processes, maintaining compliance with CQC and NHS contractual requirements, and supporting continuous improvement initiatives.
  • The role involves developing policies and systems, coordinating meetings and reports, leading on quality and performance targets (including QOF), and ensuring a safe, high-performing, and patient-focused environment.
  • The post holder will work closely with GP Partners and senior staff to drive strategic development, support staff training and wellbeing, and maintain strong communication within the practice and with external stakeholders.

About us

Camberwell Green Surgery is a well-established NHS GP practice located at 17 Camberwell Green, London, SE5 7AF, serving a diverse urban patient population. The practice is committed to delivering high-quality, patient-centred primary care services in a supportive and well-organised environment. The practice is led by 3 GP Partners and supported by 4 Salaried GPs. The wider clinical team includes 45 GPs on rota, 1 AHP, 2 GP Trainees, 1 HCA, and 2 Practice Nurses, working collaboratively to deliver comprehensive primary care services. Camberwell Green Surgery operates using EMIS Web as its clinical system and places strong emphasis on clinical governance, team collaboration, and continuous service improvement. The practice values strong leadership, effective management, and clear communication to ensure smooth day-to-day operations and high standards of patient care.

Job responsibilities

  • Overall day-to-day management of the GP practice
  • Leadership and management of administrative and clinical support staff
  • Oversight of HR processes, staff rotas, recruitment, and performance management
  • Financial management, budgeting, and liaison with external stakeholders
  • Ensuring compliance with CQC, NHS contractual requirements, and clinical governance standards
  • Supporting QOF, service development, and practice improvement initiatives
  • Managing patient services, workflows, and operational efficiency

Person Specification

Qualifications

  • Essential
  • Educated to degree level in healthcare or business; Good standard of education with excellent literacy and numeracy skills; Leadership and/or Management Qualification.
  • Desirable
  • AMSPAR Qualification

Experience

  • Essential
  • Previous experience in a Practice Manager or senior management role within primary care
  • Strong understanding of NHS GP contracts and primary care operations
  • Experience working with EMIS Web
  • Excellent leadership, organisational, and communication skills
  • Ability to work collaboratively with GP Partners and the wider team
  • Desirable
  • Experience managing CQC inspections and compliance
  • Financial and HR management experience within general practice

Practice Manager (London Area) employer: Primary Care Management Solutions Ltd

Camberwell Green Surgery is an exceptional employer, offering a dynamic and supportive work environment in the heart of London. With a strong commitment to patient-centred care, employees benefit from collaborative teamwork, continuous professional development opportunities, and a focus on staff wellbeing. The practice fosters a culture of leadership and innovation, making it an ideal place for those looking to make a meaningful impact in primary care.
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Contact Detail:

Primary Care Management Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Practice Manager (London Area)

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about practice management. A friendly chat can lead to insider info on job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by researching Camberwell Green Surgery and its values. Show us you understand our commitment to patient-centred care and how your leadership skills can enhance our team dynamics.

✨Tip Number 3

Don’t just wait for job alerts! Regularly check our website for new openings and apply directly. This shows initiative and gives you a better chance of standing out from the crowd.

✨Tip Number 4

Follow up after interviews with a thank-you note. It’s a simple gesture that keeps you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your fit for the Practice Manager position!

We think you need these skills to ace Practice Manager (London Area)

Leadership Skills
Operational Management
Staff Management
Financial Management
Budgeting
HR Processes
Compliance with CQC
NHS Contractual Requirements
Service Development
Quality and Performance Management
Communication Skills
Team Collaboration
Understanding of NHS Primary Care Operations
Experience with EMIS Web
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Practice Manager role. Highlight your experience in primary care, leadership skills, and any relevant qualifications. We want to see how your background aligns with our needs at Camberwell Green Surgery.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your understanding of NHS operations and patient care.

Showcase Your Leadership Skills: As a Practice Manager, strong leadership is key. In your application, share examples of how you've successfully managed teams or projects in the past. We love to see candidates who can inspire and lead others effectively!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Camberwell Green Surgery!

How to prepare for a job interview at Primary Care Management Solutions Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of NHS primary care operations and the specific responsibilities of a Practice Manager. Familiarise yourself with Camberwell Green Surgery's values and how they align with your own. This will show that you're genuinely interested in the role and understand what it entails.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to foster a supportive environment and improve staff performance. This is crucial, as the role requires strong leadership to ensure smooth day-to-day operations.

✨Be Ready for Compliance Questions

Since compliance with CQC and NHS contractual requirements is a big part of the job, be prepared to discuss your experience with these areas. Think of specific instances where you've ensured compliance or improved processes, as this will demonstrate your capability in managing these critical aspects.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the practice’s goals, challenges, and team dynamics. This not only shows your interest but also helps you gauge if the practice is the right fit for you. It’s a two-way street!

Practice Manager (London Area)
Primary Care Management Solutions Ltd
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