At a Glance
- Tasks: Lead a dedicated team to ensure smooth surgery operations and high-quality patient care.
- Company: Established NHS GP surgery in Hemel Hempstead with a supportive environment.
- Benefits: Competitive salary, professional development, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for leadership and career growth.
- Why this job: Join a collaborative team and drive improvements in patient-centred care.
- Qualifications: Degree in healthcare or business; experience with EMIS Web and managing compliance.
The predicted salary is between 46000 - 52000 £ per year.
This key leadership role offers the opportunity to work closely with the GP Partners and a dedicated clinical and administrative team to ensure the smooth running of the surgery and delivery of high-quality, patient-centred care. The Practice Manager will oversee the day-to-day operations, including staff management, finance, compliance, and service development, while fostering a supportive and well-organised environment.
The Practice Business Manager will be responsible for the overall leadership and operational management of the practice, ensuring the smooth day-to-day running of services, effective staff performance, and financial efficiency. This includes managing budgets, overseeing HR and recruitment processes, maintaining compliance with CQC and NHS contractual requirements, and supporting continuous improvement initiatives.
The role involves developing policies and systems, coordinating meetings and reports, leading on quality and performance targets (including QOF), and ensuring a safe, high-performing, and patient-focused environment. The post holder will work closely with GP Partners and senior staff to drive strategic development, support staff training and wellbeing, and maintain strong communication within the practice and with external stakeholders.
The practice is a well-established NHS GP surgery based in Hemel Hempstead, serving a diverse patient population. The surgery is committed to delivering high-quality, patient-centred primary care services within a supportive and well-organised environment. The practice is led by GP Partners and supported by a wider multidisciplinary clinical and administrative team working collaboratively to deliver comprehensive primary care services.
The surgery operates using EMIS Web as its clinical system and places strong emphasis on clinical governance, team collaboration, and continuous service improvement. The practice values strong leadership, effective management, and clear communication to ensure smooth day-to-day operations and high standards of patient care.
- Oversight of HR processes, staff rotas, recruitment, and performance management
- Financial management, budgeting, and liaison with external stakeholders
- Ensuring compliance with CQC, NHS contractual requirements, and clinical governance standards
- Educated to degree level in healthcare or business
- Experience working with EMIS Web
- Experience managing CQC inspections and compliance
- Financial and HR management experience within general practice
Practice Administrator/ Manager employer: Primary Care Management Solutions Ltd
As a well-established NHS GP surgery in Hemel Hempstead, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work culture. Our commitment to high-quality, patient-centred care is matched by our dedication to employee growth, offering opportunities for professional development and training within a multidisciplinary team. Join us to make a meaningful impact in the community while enjoying a fulfilling career in a dynamic and well-organised environment.
Contact Details:
Primary Care Management Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Practice Administrator/ Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in GP practices. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the practice thoroughly. Know their values, recent developments, and how they operate. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams or projects in the past. Highlighting your experience with compliance and financial management will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Practice Administrator/ Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Practice Administrator/Manager role. Highlight your leadership experience, financial management skills, and any relevant compliance knowledge to show us you’re the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about patient-centred care and how your background aligns with our practice's values. Be genuine and let your personality come through!
Showcase Relevant Experience:When detailing your work history, focus on experiences that relate directly to the responsibilities of the role. If you've managed budgets or led teams in a healthcare setting, make sure we see that front and centre!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Primary Care Management Solutions Ltd
✨Know Your Stuff
Make sure you’re familiar with the practice's operations, especially around EMIS Web and CQC compliance. Brush up on your knowledge of financial management and HR processes in a healthcare setting, as these will be key topics during your interview.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience. Think about times when you've successfully managed a team or improved a process. This role is all about effective management, so demonstrating your ability to lead and inspire others will set you apart.
✨Communicate Clearly
Strong communication is vital in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you would maintain clear lines of communication within the practice and with external stakeholders, as this is crucial for smooth operations.
✨Emphasise Patient-Centred Care
Since the practice is committed to high-quality, patient-centred care, be prepared to discuss how you would foster this environment. Share your ideas on service development and continuous improvement initiatives that could enhance patient experiences.
