At a Glance
- Tasks: Support patient engagement and coordinate vaccination programmes at Woolpit Health Centre.
- Company: Join a leading health centre dedicated to high-quality patient care.
- Benefits: Attractive pay, generous leave, NHS pension, and training opportunities.
- Other info: Dynamic team environment with opportunities for career growth.
- Why this job: Make a real difference in patient care while developing your skills in healthcare.
- Qualifications: Strong communication skills and experience in patient care preferred.
The predicted salary is between 30000 - 40000 € per year.
We have an exciting opportunity to join the Woolpit Health Centre as a PCN administration and patient engagement coordinator, for 30 - 37.5 hours per week. This role has three key responsibilities:
- Providing administrative support to Blackbourne Primary Care Network.
- Leading and reporting on all aspects of patient engagement across multi-channel platforms.
- The logistical organisation and implementation of our adult vaccination and immunisation programmes and campaigns.
Duties will include:
- Handle enquiries from members of the public.
- Enter data from each practice into the ARRS portal and submit for reimbursement to meet the monthly deadline.
- Be the point of contact for practices for any ARRS queries.
- Provide the ICB with the job descriptions, contracts and qualification evidence for any new ARRS recruitment.
- Maintain an accurate register of ARRS staff in the Primary Care Workforce portal.
- Collate and submit the workforce planning data to meet the deadline of 31st October.
- Collate and submit the enhanced access delivery hours for all 4 practices to the ICB on a quarterly basis.
- Monitor IIF (Investment Impact Fund) performance through Ardens Manager, providing monthly updates to the practices.
- Work with the clinical director to plan and execute PCN meetings; distributing invitations, agendas and meeting minutes.
- Assist with vaccination and immunisation administration, sending invites.
- Coordinate planning and booking of vaccinations.
- Arrange meetings for the PPG, taking minutes.
- Producing monthly reports.
- Be responsible for patient newsletters.
About the Candidate
We are looking for someone with excellent communication skills, strong interpersonal (people) skills and ideally have worked within the NHS or other medical environment. Other qualifications, skills and experience required include:
- GCSE Maths and English Grade A-C or equivalent.
- NVQ Level 3 in Health and Social Care preferred.
- Experience of direct patient or customer care.
- Computer literate, Word, Excel and presentation software.
- Evidence of the ability to support collation and analysis of data.
About Us
Based in the Suffolk village of Woolpit, the Health Centre aims to provide: "The type of care that we would expect for ourselves and our own families." We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east. We pride ourselves on the high standards of our care; we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK. Our 5 GP partners and 8 non-partner GPs lead a multidisciplinary team of nurses, healthcare assistants, pharmacists, pharmacy technicians and a social prescriber, all of whom are based in our purpose-built premises. We are proud to be heavily invested in the development of future healthcare professionals and non-clinical staff. Several of our multidisciplinary team possess qualifications which allow us to train a number of different types of trainee healthcare professionals at various levels in their career. Woolpit Health Centre is the lead practice within Blackbourne PCN, alongside Botesdale Health Centre, Ixworth Surgery and Stanton Surgery. We serve a rural population of over 40,000 patients.
Benefits of working for Woolpit Health Centre include:
- Attractive rates of pay with annual pay review (not agenda for change).
- Regular one-to-ones to aid good communication.
- Generous annual leave entitlement.
- Voluntary overtime when available.
- Plenty of training opportunities.
- Membership of the NHS contributory pension scheme including: The NHS Pension Scheme is a defined benefits scheme, life insurance, family benefits including an adult dependants pension and children’s pension, ill health benefits, 20% employer contribution.
- Free uniform.
- Option of NHS discount and Blue Light Card for retail/dining/holidays etc.
Disclosure and Barring Service Check: Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
PCN Administration & Patient Engagement Coordinator in Woolpit employer: Primary Care Careers
Woolpit Health Centre is an exceptional employer located in the picturesque village of Woolpit, offering a supportive work environment that prioritises high standards of patient care and employee development. With attractive pay rates, generous annual leave, and numerous training opportunities, we are committed to fostering growth for our staff while serving a rural population of over 40,000 patients. Join us to be part of a dedicated multidisciplinary team that values communication and collaboration, ensuring you have the resources and support needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land PCN Administration & Patient Engagement Coordinator in Woolpit
✨Tip Number 1
Network like a pro! Reach out to current employees at Woolpit Health Centre on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the PCN Administration & Patient Engagement Coordinator role.
✨Tip Number 2
Prepare for the interview by researching common questions related to patient engagement and administration in healthcare. We can help you with mock interviews to boost your confidence and ensure you're ready to impress!
✨Tip Number 3
Showcase your communication skills during the interview. Be ready to discuss how you've handled enquiries or engaged with patients in the past. Remember, they want someone who can connect with the community!
✨Tip Number 4
Apply through our website for a smoother process! It shows you're genuinely interested and makes it easier for us to track your application. Plus, you'll get updates directly from us!
We think you need these skills to ace PCN Administration & Patient Engagement Coordinator in Woolpit
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the PCN Administration & Patient Engagement Coordinator role. Highlight your relevant experience in administration and patient engagement, and show us how your skills align with our needs at Woolpit Health Centre.
Show Off Your Communication Skills:Since excellent communication is key for this role, use your application to demonstrate your interpersonal skills. Share examples of how you've effectively communicated with patients or colleagues in previous roles, so we can see how you'd fit into our team.
Be Data Savvy:We’re looking for someone who can handle data with ease. In your application, mention any experience you have with data entry, analysis, or reporting. This will help us understand your ability to manage the various data tasks outlined in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the recruitment process. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at Primary Care Careers
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a PCN Administration & Patient Engagement Coordinator. Familiarise yourself with the key tasks mentioned in the job description, such as handling enquiries and managing data submissions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this position, prepare examples from your past experiences where you've effectively communicated with patients or team members. Think about how you can convey complex information clearly and concisely, especially in a healthcare setting.
✨Prepare for Data Management Questions
Given the emphasis on data collation and analysis in the role, be ready to discuss your experience with data management tools like Excel. You might be asked how you would handle specific data-related tasks, so brush up on relevant software skills and be prepared to share examples of your previous work.
✨Demonstrate Your Passion for Patient Engagement
This role involves leading patient engagement initiatives, so think about ways you've previously engaged with patients or customers. Be ready to discuss your ideas for improving patient communication and involvement, showing that you're proactive and committed to enhancing patient care.
