At a Glance
- Tasks: Greet patients, manage appointments, and handle queries at our friendly surgery.
- Company: Framfield House Surgery, a supportive practice in Woodbridge.
- Benefits: Competitive salary, 5 weeks annual leave, NHS pension, and free parking.
- Other info: Flexible hours available; great opportunity for career growth in healthcare.
- Why this job: Join a caring team and make a difference in patient experiences.
- Qualifications: Strong customer service skills and good organisation; SystmOne knowledge is a plus.
The predicted salary is between 18900 - 23100 £ per year.
Framfield House Surgery is recruiting a receptionist/administrator to join our practice. The role is offered on either a full or a part-time basis.
The main duties will include:
- Work on our front desk to greet patients face-to-face, make appointments, deal efficiently with patient queries
- Answer incoming calls to make appointments and deal with queries
- Make outgoing calls to patients and other organisations as necessary
- Support the team with administrative duties applicable to the role
About the Candidate
The successful candidate will be able to:
- Support the team by working in an efficient and effective way
- Participate in staff meetings
- Be a good team player
- Have outstanding customer service
- Possess good numeracy, literacy and computer skills
- Have an excellent and confident telephone manner whilst remaining empathetic and understanding the need for strict confidentiality
- Possess good organisation skills
- Knowledge of SystmOne is preferred and experience of working within a primary care setting would be an advantage.
The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.
About Us
Framfield House Surgery is a friendly supportive practice based in Woodbridge which has over 14,500 patients.
We offer:
- Good working conditions
- Friendly and experienced team of receptionists/administrators
- Modern purpose built premises
- Free car parking
- Competitive salary dependent on experience
- 5 weeks annual leave plus bank holidays / pro rata
- NHS pension scheme
For further information contact Mrs Helen Hazelton, practice manager, or Julie Giles, business and finance manager at Framfield Medical Centre, Ipswich Road, Woodbridge IP12 4FD or by email to helen.hazelton@nhs.net or julie.giles@nhs.net.
Disclosure and Barring Service Check: Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
GP Receptionist / Administrator in Woodbridge employer: Primary Care Careers
Greensand Surgery is an exceptional employer that values the well-being of its staff and patients alike. With a strong emphasis on work-life balance, flexible hours, and generous leave, employees can thrive in a supportive and collaborative environment while delivering high-quality patient care. The practice also offers ample opportunities for professional growth and development, making it an ideal place for GPs looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist / Administrator in Woodbridge
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Primary Care Careers.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Primary Care Careers.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Primary Care Careers, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace GP Receptionist / Administrator in Woodbridge
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Primary Care Careers.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Primary Care Careers.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Primary Care Careers. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Primary Care Careers. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Primary Care Careers
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Primary Care Careers’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
