At a Glance
- Tasks: Book appointments, greet patients, and manage queries in a busy medical practice.
- Company: Join a supportive team at a well-rated medical practice on Mersea Island.
- Benefits: Part-time hours with training provided and a collaborative work environment.
- Other info: Flexible shifts and opportunities for personal growth in healthcare.
- Why this job: Make a difference in patient care while developing your communication skills.
- Qualifications: Strong communication skills and IT knowledge; experience in reception is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We have an exciting new opportunity for a Receptionist to join the team based in Mersea Island Medical Practice on a part-time basis for 29 hours per week.
Responsibilities will include (but not limited to):
- Booking appointments
- Greeting patients
- Answering queries from patients and outside agencies and/or signposting to appropriate members of staff
- Updating patient records
- Processing correspondence and liaising with patients using various different types of communication methods
Interviews will be carried out for successful applicants on receipt of application and we reserve the right to retract the advert if a suitable person is found before the end date.
To be considered for this position, you will need the following:
- Excellent communication skills
- A good understanding of IT
- Ideally, experience of a busy reception/public environment
- Flexibility to cover other shifts
- Experience of working in general practice will be an advantage but training will be given to a suitable candidate
We are an established practice in West Mersea, we also have a CQC rating of good. We are a training practice, and the team consists of 5 GP partners, 5 registrars, 1 ANP and a nursing team along with a very supportive administrative & reception teams.
Our values are:
- To provide high quality, safe, compassionate patient centred healthcare.
- To work collaboratively as a team with honesty, integrity, and personal responsibility.
- To work dynamically, with optimism, adaptability, efficiency, and initiative.
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Receptionist /Care Navigator in West Mersea employer: Primary Care Careers
Mersea Island Medical Practice is an excellent employer that prioritises high-quality, patient-centred healthcare while fostering a supportive and collaborative work environment. With a strong focus on employee growth and training, staff members are encouraged to develop their skills in a dynamic setting, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist /Care Navigator in West Mersea
✨Tip Number 1
Make sure you research Mersea Island Medical Practice before your interview. Knowing about their values and team structure will help you connect with them and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role involves greeting patients and answering queries, it’s crucial to demonstrate your ability to communicate clearly and effectively during the interview.
✨Tip Number 3
Be ready to discuss your flexibility and adaptability. The job requires covering different shifts, so share examples of how you've successfully managed changing schedules or unexpected situations in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Receptionist /Care Navigator in West Mersea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. We want to see your excellent communication skills and any relevant experience shining through!
Show Your Personality:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can connect with patients, so a friendly tone can really make you stand out.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website:Remember to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Primary Care Careers
✨Know the Practice Inside Out
Before your interview, take some time to research Mersea Island Medical Practice. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Receptionist/Care Navigator, excellent communication is key. Prepare examples from your past experiences where you've effectively communicated with patients or handled queries. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Demonstrate IT Proficiency
Since a good understanding of IT is essential for this role, be ready to discuss your experience with various software or systems. If you’ve worked in a busy reception environment before, highlight how you managed patient records or appointments using technology.
✨Emphasise Flexibility and Teamwork
The job requires flexibility to cover other shifts, so be prepared to discuss your availability and willingness to adapt. Also, share examples of how you’ve worked collaboratively in a team, as this aligns with the practice's values of honesty and integrity.
