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- Tasks: Join our reception team to provide excellent patient service and support.
- Company: Dynamic GP practice focused on innovative healthcare solutions.
- Benefits: Generous annual leave, NHS pension scheme, and exclusive NHS discounts.
- Other info: Part-time role with potential for voluntary overtime.
- Why this job: Be part of a friendly team making a real difference in patient care.
- Qualifications: Strong communication skills, IT proficiency, and a positive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Mount Farm Surgery is a dynamic, forward-thinking GP practice in Moreton Hall, Bury St Edmunds. Focused on delivering the best possible patient service, we are seeking an enthusiastic, flexible new team-member to join our reception team. Joining a team of 8, the position is offered on a part-time basis for 17.75 hours per week, working the following shift pattern; Tues: 12.00-18.45, Wed: 07.45-14.00 and Fri: 14.00-18.45. You may occasionally be required to work a Saturday morning, and voluntary overtime will also be available. Please be aware that there is no flexibility regarding the shift patterns above.
Main duties of the job:
- Excellent communication skills, with a patient-focussed attitude
- A quick learner with good IT skills and excellent attention to detail
- Helpful and friendly manner is essential, with the ability to work well with others
The successful applicant will be expected to pass a standard DBS check.
About us:
In return for your hard work, Mount Farm is delighted to offer:
- Generous annual leave entitlement
- Membership of the NHS contributory pension scheme
- Option of NHS discounts
Receptionist/Care Navigator in Suffolk employer: Primary Care Careers
Contact Detail:
Primary Care Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Care Navigator in Suffolk
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Mount Farm Surgery. Understand their values and patient service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to communication skills and teamwork. Think of examples from your past experiences where you've demonstrated these qualities. We want to see how you can fit into the friendly atmosphere at Mount Farm.
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Receptionist/Care Navigator in Suffolk
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for patient service shine through! We want to see that you're excited about joining our dynamic team and making a difference in the lives of our patients.
Tailor Your CV: Make sure to customise your CV to highlight your communication skills and IT proficiency. We’re looking for someone who can learn quickly and pay attention to detail, so showcase any relevant experience that demonstrates these qualities.
Be Friendly and Approachable: In your cover letter, emphasise your helpful and friendly manner. We value teamwork and a positive attitude, so let us know how you work well with others and contribute to a supportive environment.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Mount Farm Surgery.
How to prepare for a job interview at Primary Care Careers
✨Know the Practice Inside Out
Before your interview, take some time to research Mount Farm Surgery. Understand their values, services, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Communication Skills
As a Receptionist/Care Navigator, excellent communication is key. Prepare examples from your past experiences where you've demonstrated strong communication skills, especially in patient-facing roles. Be ready to discuss how you handle difficult situations with a friendly and helpful attitude.
✨Highlight Your IT Proficiency
Since good IT skills are essential for this role, be prepared to talk about your experience with relevant software or systems. If you have any specific examples of how you've used technology to improve efficiency or patient service, make sure to mention those!
✨Emphasise Teamwork and Flexibility
Mount Farm Surgery values a collaborative environment. Share instances where you've successfully worked as part of a team and how you adapt to different situations. Also, express your willingness to work the specified shifts and any potential Saturday mornings, showing that you're flexible and committed.