At a Glance
- Tasks: Provide essential admin support to doctors and manage patient records efficiently.
- Company: Join a friendly and supportive medical practice in beautiful north Norfolk.
- Benefits: Flexible hours, competitive pay, and a chance to make a difference in healthcare.
- Other info: Opportunity for career growth and involvement in medical student training.
- Why this job: Be part of a team that values customer service and patient engagement.
- Qualifications: Strong admin skills, IT proficiency, and a passion for helping others.
The predicted salary is between 36827 - 45011 £ per year.
Hoveton and Wroxham Medical Centre is looking for a well organised and motivated practice administrator to join us for either on a full or part time basis working Monday to Friday 8am – 4pm or 8.30am – 4.30pm.
We can consider 2 part-time positions (a full-time equivalent) working 2 days or 3 days, 8am – 4pm or 8.30am – 4.30pm.
This role will provide comprehensive administrative support to the doctors, clinical and management teams throughout the practice.
The main responsibilities of the role include
- Scanning, summarising and coding of clinical correspondence. Following the practice protocol and using own initiative to highlight urgent actions to GPs where relevant.
- Summarising and management of medical records, including the use of the National Data Repository.
- Processing OOH reports, NHS 111 reports and Admission & Discharge information.
- Recording cervical screening and bowel screening results within Systm One.
- Supporting the Nursing Team with some of the Admin functions in relation to the Cervical Screening Management Service.
- Recording vaccination history within Systm One.
- Processing GP2GP transfers, entering any missing allergies/read codes as necessary.
- Processing GP insurance reports, ensuring the correct invoice is generated and fees paid in advance.
- Processing Subject Access Requests in strict accordance with the practice’s protocol making sure these are done in a timely manner and entered onto the spreadsheet.
- Processing requests for non-NHS work, ensuring correct consent, raising invoices, advising on the fee and entering on the spreadsheet.
- You must be able to receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others.
Taking messages and dealing with appropriate queries and ensuring data entered into patients’ notes is accurate and relevant.
- Provide support with the facilitation of Students that come to the practice.
Seeking and calling appropriate patients to cover training content and supporting with room allocation and paperwork.
Interviews will take place on 14th October 2026.
For more information, please see job description attached.
About the Candidate
We would welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.
Applicants should have the following skills and experience
- An experienced administrator, with excellent IT, time management and organisational skills.
- Systm One experience is desirable.
- Ability to communicate effectively with colleagues and patients, working in a confidential and discreet manner.
- We are looking for someone who can actively encourage our patients to engage with the practice to assist with medical student training.
- Ability to multi-task, work efficiently and maintain a high level of attention to detail, when under pressure.
- Ability to work as part of a multi-disciplinary team, as well as independently.
- Primary care experience is desirable but not essential.
- Experience in medical terminology or clinical coding would be desirable.
Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.
About Us
We are a highly reputable, friendly and supportive semi-rural, dispensing, research and GP training practice operating in north Norfolk within the village of Hoveton/Wroxham, 6-miles to the north east of the fine city of Norwich.
We have a growing list size of approximately 10,000 patients.
We are also a member of the NN4 Primary Care Network, working closely with 5 other local practices.
From 2025, Hoveton and Wroxham Medical Centre will be managing primary care services at the new Magna Medical Centre in Rackheath.
Candidates are encouraged to contact the practice to arrange an informal visit ahead of interviews to help you find out more about the position. Contact
[email protected] for more details.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Practice Administrator/Care Co-ordinator in Norwich employer: Primary Care Careers
The Humbleyard Practice is an excellent employer, offering a supportive and dynamic work environment for practice nurses in south-west Norwich. With a strong commitment to professional development, flexible working arrangements, and a friendly team, we provide opportunities for meaningful career growth while making a positive impact on the health of our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Administrator/Care Co-ordinator in Norwich
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Primary Care Careers.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Primary Care Careers.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Primary Care Careers, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Administrator/Care Co-ordinator in Norwich
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Primary Care Careers.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Primary Care Careers.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Primary Care Careers. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Primary Care Careers. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Primary Care Careers
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Primary Care Careers’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
