At a Glance
- Tasks: Prepare and dispense medicines while ensuring patient confidentiality and legal compliance.
- Company: Join Suffolk Primary Care, a forward-thinking partnership of GP surgeries.
- Benefits: Enjoy NHS pension, life insurance, health discounts, and professional growth opportunities.
- Other info: Dynamic team culture with excellent career progression and community impact.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: Customer service experience and willingness to work towards Level 2 in Pharmacy Services.
The predicted salary is between 23970 - 28400 £ per year.
Oakfield Surgery are looking for a dispenser/dispensary assistant to join our team on a full or part-time basis. As a dispenser/dispensary assistant, you will be responsible for preparing and dispensing medicines with accuracy, efficiency, and care, ensuring full adherence to legal standards and maintaining patient confidentiality at all times. You will also play a key role in supporting the Dispensary Supervisor/Manager by helping to uphold strong financial, operational, and legal governance within the dispensary.
Main duties of the job:
- Support all aspects of the dispensing process, including preparing prescriptions, issuing stock items, managing repeat requests, and maintaining accurate electronic records.
- Handle patient facing tasks, such as handing out prescriptions, collecting charges, checking exemption status, responding to queries (including Ask My GP), and liaising with clinicians when medication concerns arise.
- Maintain effective stock control, including ordering, checking deliveries, rotating stock, removing out of date items, and ensuring medicines are stored safely, including refrigerated items and controlled drugs.
- Prepare monthly prescription batches, including sorting, stamping, endorsing, and auditing uncollected items to ensure timely reimbursement.
- Support dispensary governance, including completing audits, DSQS reviews, date checking, and ensuring compliance with SOPs, legislative updates, and MHRA recalls.
- Ensure a safe and clean working environment, including regular cleaning of work areas, equipment checks, and safe handling and disposal of pharmaceutical waste and patient returned medicines.
- Contribute to team operations, including covering colleagues during absence, actioning tasks and emails, attending team meetings, and staying professionally up to date.
About the Candidate
If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you.
You will have the following skills and experience:
Essential:
- Experience working within a customer services/patient facing role
- Willing to work towards Level 2 in Pharmacy Services
- Good IT skills
- Organised with good timekeeping
- High level of integrity and professionalism
- Eligible to work in the UK
- Full driving license
Desirable:
- NVQ Level 2 or 3 in Pharmacy Services (or equivalent recognised qualification)
- Experience working in a GP or NHS primary care setting
About Us
Suffolk Primary Care (SPC) is a forward-thinking partnership of GP surgeries across Suffolk. Our collaborative approach enables doctors and staff to share resources, ensuring the continued delivery of high-quality healthcare. We are committed to equal employment opportunities and encourage applications from all qualified individuals.
Benefits of Working with SPC:
- NHS Pension Scheme
- Defined benefits scheme
- Life insurance
- Family benefits, including adult dependents and children's pensions
- Ill health benefits
- 23.7% employer contribution
Additional Benefits:
- Eye care vouchers
- Health service discounts, including a complimentary Blue Light Card for new starters
- High street discounts via our online portal
At SPC, we invest in our staffs professional growth and well-being, fostering a positive work environment that benefits both our team and the communities we serve.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Dispenser/Dispensary Assistant in Newmarket employer: Primary Care Careers
At Suffolk Primary Care, we pride ourselves on being an excellent employer, offering a supportive and collaborative work environment for our Dispenser/Dispensary Assistants. With a strong commitment to professional growth, we provide access to the NHS Pension Scheme, life insurance, and various health service discounts, ensuring our team members feel valued and secure. Join us in making a meaningful impact in the communities we serve while enjoying a fulfilling career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Dispenser/Dispensary Assistant in Newmarket
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in dispensaries or GP surgeries. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of pharmacy services and legal standards. We recommend practising common interview questions with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've handled patient queries or resolved issues in previous roles. This will highlight your ability to thrive in a patient-facing environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates from us at Suffolk Primary Care.
We think you need these skills to ace Dispenser/Dispensary Assistant in Newmarket
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in customer service and pharmacy. We want to see how your skills match the role of a dispenser/dispensary assistant, so don’t hold back!
Showcase Your Skills:Emphasise your organisational skills and attention to detail. Mention any relevant qualifications like NVQ Level 2 or 3 in Pharmacy Services, as well as your IT skills. We love seeing candidates who are proactive about their professional development!
Be Personable:Since this role involves patient-facing tasks, let your personality shine through! Share examples of how you've successfully interacted with customers or patients in the past. We value integrity and professionalism, so make sure that comes across.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Primary Care Careers
✨Know Your Stuff
Make sure you brush up on your knowledge of pharmacy services and the dispensing process. Familiarise yourself with common medications, legal standards, and patient confidentiality practices. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role involves patient-facing tasks, be prepared to discuss your experience in customer service. Think of examples where you've handled queries or resolved issues effectively. Highlighting your communication skills and ability to empathise with patients can set you apart.
✨Demonstrate Organisational Skills
The job requires a high level of organisation, so come ready to talk about how you manage your time and tasks. You might want to share specific strategies you use for stock control or maintaining accurate records. This will show that you can handle the operational side of the dispensary efficiently.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the dispensary ensures compliance with regulations. Asking questions shows your interest in the role and helps you gauge if it's the right fit for you.
