At a Glance
- Tasks: Welcome patients, manage requests, and provide top-notch support.
- Company: Join a caring team at Felixstowe Road Medical Practice.
- Benefits: Enjoy a provided uniform and flexible part-time hours.
- Other info: Perfect for students seeking a rewarding role in healthcare.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Strong communication skills and customer service experience required.
The predicted salary is between 12 - 15 £ per hour.
Primary Care Careers is looking for a proactive receptionist at Felixstowe Road Medical Practice in Ipswich. The role is part-time, requiring 15.5 hours over 3 days, and is crucial for providing patient-centered care.
Key responsibilities include:
- Greeting patients
- Processing requests
- Handling queries
Candidates should have excellent communication skills, customer service experience, and the ability to work under pressure.
Benefits include provided uniform.
Patient Concierge & Care Navigator (Part-Time) in Ipswich employer: Primary Care Careers
At Primary Care Careers, we pride ourselves on fostering a supportive and inclusive work environment where our team members can thrive. Working at Felixstowe Road Medical Practice in Ipswich offers the unique opportunity to make a meaningful impact on patient care while enjoying flexible part-time hours. We are committed to employee growth and development, ensuring that our staff have access to training and resources that enhance their skills and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Concierge & Care Navigator (Part-Time) in Ipswich
✨Tip Number 1
Make sure to research the practice before your interview. Knowing about their values and patient care approach will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients, try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Don’t forget to highlight your customer service experience during the interview. Share specific examples of how you've handled difficult situations or gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Patient Concierge & Care Navigator (Part-Time) in Ipswich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role focused on patient care.
Tailor Your Experience:Make sure to highlight your relevant experience in customer service and communication. We’re looking for someone who can handle queries with ease, so share specific examples of how you've done this in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, especially when it comes to processing requests. Avoid jargon and make sure your key skills stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Primary Care Careers
✨Know the Practice Inside Out
Before your interview, take some time to research Felixstowe Road Medical Practice. Understand their values, services, and patient care philosophy. This will not only show your genuine interest but also help you tailor your answers to align with their approach.
✨Showcase Your Communication Skills
As a Patient Concierge & Care Navigator, communication is key. Prepare examples from your past experiences where you effectively handled patient queries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate well under pressure.
✨Demonstrate Customer Service Excellence
Think of specific instances where you provided outstanding customer service. Whether it was in a previous job or a volunteer role, be ready to share these stories. Highlight how you went above and beyond to ensure a positive experience for patients.
✨Prepare for Pressure Scenarios
Since the role requires working under pressure, be prepared to discuss how you manage stress and prioritise tasks. Consider role-playing potential scenarios with a friend to practice your responses. This will help you feel more confident during the actual interview.
