Healthcare Assistant

Are you a compassionate and motivated Healthcare Assistant looking to make a real difference in primary care? We are seeking a dedicated HCA to join our friendly and supportive GP surgery, where patient care, teamwork, and staff wellbeing are at the heart of everything we do. This role is offered on a full or part‑time basis. This is a fantastic opportunity to become part of a close‑knit multidisciplinary team delivering high‑quality care to our local community while developing your clinical skills in a welcoming and encouraging environment.

As part of our multidisciplinary team, you will support clinicians in delivering chronic disease management, health promotion, screening programmes, and preventative care. Every day brings variety, meaningful patient interaction, and the chance to make a real difference. We value our staff and are committed to creating an environment where people feel supported, valued, and encouraged to develop their skills.

• Delivering NHS Health Checks (ages 40 to 74) and supporting annual reviews for long‑term conditions.
• Supporting health promotion and wellbeing programmes, including health coaching.
• Performing baseline clinical observations (BP, pulse, temperature, oxygen saturation, BMI, and urine analysis).
• Facilitating 24‑hour blood pressure monitoring.
• Undertaking venepuncture and specimen management.
• Performing ECGs and other diagnostic tests.
• Providing wound care and dressings.
• Supporting practice nurses within chronic disease clinics.
• Administering vaccinations where appropriate.
• Acting as a chaperone when required.
• Maintaining clinical equipment, stock levels, and room preparation.
• Ensuring accurate patient record documentation.
• Supporting practice audits and shared learning activities.
• Contributing to a safe, organised and well‑stocked clinical environment, ensuring equipment, fridges and clinical waste are managed in line with practice policy.

About us: We offer more than just a job – we provide an environment where you can grow your career and feel truly valued as part of the team.

• A genuinely supportive and inclusive working environment.
• A friendly multidisciplinary team that works collaboratively.
• A strong commitment to continuous professional development.
• Training opportunities and clear pathways for career progression.
• A well‑managed workload with protected clinical time.
• The opportunity to make a meaningful difference to patients’ lives.

Our practice is a friendly, forward‑thinking, and close‑knit GP surgery located in a pleasant village setting on the outskirts of Ipswich, serving a thriving and engaged patient population. We pride ourselves on creating a warm, supportive atmosphere where every member of staff is valued and patients receive high‑quality, compassionate care. We are proud to hold a Good CQC rating, reflecting our commitment to safe, effective, and patient‑centred services.

Location benefits: free on‑site parking, convenient access to local amenities, and excellent transport links with easy access to the A12 – ideal for commuters.

• Good standard of general education.
• Completion of core Healthcare Assistant training requirements.
• Experience working in Primary Care or a GP practice.
• Experience working directly with patients.
• Experience working within a confidential healthcare environment.
• Ability to record accurate clinical notes.
• Experience in phlebotomy.
• Excellent written and verbal communication skills.
• Professional telephone manner.
• Effective time‑management and organisational skills.
• Ability to work both independently and as part of a team.
• Strong interpersonal and patient engagement skills.
• Ability to follow clinical policies and procedures.
• Experience with wound care and dressings.
• Experience with blood pressure monitoring.
• Experience with ECG recording.
• Experience with injections or vaccinations.
• Experience using SystmOne.
• Competent in using Microsoft Office and Outlook.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.