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- Tasks: Support healthcare delivery and coordinate care for patients in a dynamic team environment.
- Company: Join a dedicated Integrated Neighbourhood Team focused on patient-centred care.
- Benefits: Part-time hours, meaningful work, and the chance to make a real difference.
- Other info: Opportunity to grow in a collaborative, multidisciplinary team.
- Why this job: Be part of a team that innovates healthcare and supports your community.
- Qualifications: Experience in healthcare administration and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
SS9 South PCN has an opportunity for a care co-ordinator/healthcare assistant to join our team on a part-time basis of 30 hours a week. The role is based across Pall Mall and Highlands Surgery, Leigh on Sea. The post-holder will provide extra time, capacity, and expertise to our practice teams, helping us improve the care we provide to our patients.
The main duties of the role include:
- Support SS9-South PCN in the delivery of high-quality primary health care projects and systems.
- Support the management teams and Clinical Director to ensure the smooth running of the PCN operations.
- Co-ordinate attendance for the SS9-South PCN in meetings with external stakeholders, ensuring appropriate personnel attend in relation to PCN services.
- Co-ordinate the deliverance of seasonal covid vaccination programmes including ordering, arranging mutual aid, and reporting to the ICB.
- Oversee the deliverance of the Enhanced Access programme, to include setting rota’s, sourcing and agreeing staff allocations.
- Overseeing the usage of appointments and undertaking any required reporting to the ICB.
- Support rota and allocations for the ECP teams and provide daily support for allocation of visits and route planning.
- Liaise with practices own administrators regarding PCN staff availability, ensuring PCN staff rotas are aligned and available within the practices.
- Support the SS9 South PCN and associated teams with deliverance of services to housebound patients, which may include driving and chaperoning where appropriate.
- Provision of HCA support to housebound patients including phlebotomy, blood pressures, diabetic foot checks and other relevant services as required, within own range of competencies.
About the Candidate
If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you. The ideal applicant will have the following skills, experience and qualifications:
- Proven experience as a GP surgery or healthcare administrator.
- Excellent knowledge of SystmOne software.
- Strong analytical and reporting skills with meticulous attention to detail.
- Ability to effectively manage competing priorities and deadlines.
- Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint).
- Background in healthcare administration preferred.
- Excellent written and verbal communication abilities.
- Passionate about improving healthcare through technology.
- Ability to work as part of a team.
About Us
The Integrated Neighbourhood Team (INT) operates across both SS9 North and SS9 South Primary Care Networks (PCNs), providing essential support to patients who are housebound or transitioning from hospital care back into the community. The team’s primary aim is to deliver person-centred care in a timely and coordinated manner, helping individuals remain safely at home, optimise their independence, and reduce the likelihood of unnecessary hospital readmissions. The INT is a multidisciplinary team made up of professionals from Primary Care, Secondary Care, Tertiary Care, Social Care, and the Voluntary Sector. This includes GPs, nurses, emergency care practitioners, social prescribers, and allied health professionals. By working collaboratively, the team delivers integrated care, welfare checks, and personalised support tailored to each patient’s unique needs. Joining the INT means becoming part of a wider community committed to innovation, teamwork, and delivering high-quality, patient-centred care.
Disclosure and Barring Service Check: Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
HCA/Care Co-ordinator employer: Primary Care Careers
Contact Detail:
Primary Care Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HCA/Care Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in or know about SS9 South PCN. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of SystmOne and the specific needs of housebound patients. Show us you’re not just a fit for the role, but that you genuinely care about improving patient care.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at SS9 South PCN.
We think you need these skills to ace HCA/Care Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in healthcare administration and your familiarity with SystmOne. We want to see how your skills align with the role of a care co-ordinator!
Showcase Your Communication Skills: Since excellent written and verbal communication is key for this role, don’t hold back! Use clear and concise language in your application to demonstrate your ability to communicate effectively.
Highlight Your Team Spirit: We’re all about teamwork here at StudySmarter, so make sure to mention any experiences where you’ve successfully collaborated with others. This will show us that you can fit right into our Integrated Neighbourhood Team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to joining our fantastic team.
How to prepare for a job interview at Primary Care Careers
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of the role, especially around healthcare administration and patient care. Brush up on SystmOne software and be ready to discuss how your experience aligns with the duties listed in the job description.
✨Showcase Your Communication Skills
Since excellent written and verbal communication is crucial for this role, prepare examples of how you've effectively communicated with team members or patients in the past. Think about times when you’ve had to coordinate with different stakeholders and how you managed those interactions.
✨Demonstrate Team Spirit
This position requires working as part of a multidisciplinary team, so be ready to share experiences that highlight your ability to collaborate. Discuss how you’ve contributed to team success in previous roles and how you can bring that same energy to the Integrated Neighbourhood Team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the SS9 South PCN and the Integrated Neighbourhood Team. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Ask about their approach to patient-centred care or how they handle competing priorities.