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- Tasks: Join our friendly team to manage patient referrals and support GPs with administrative tasks.
- Company: Lister House Surgery, a well-established practice in Hatfield with a collaborative culture.
- Benefits: Part-time hours, excellent transport links, and a supportive work environment.
- Why this job: Make a difference in healthcare while developing your secretarial skills in a dynamic setting.
- Qualifications: Previous secretarial experience and strong communication skills are essential.
- Other info: Opportunity for growth within a modern, purpose-built practice.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking an experienced secretary to join our friendly medical secretary team, at Lister House Surgery in Hatfield. This role is offered on a part-time basis for 28-30 hours per week and is an opportunity to work in a dynamic environment where organisational skills and a friendly demeanour are highly valued. The position is suitable for individuals with prior secretarial or medical secretary experience looking to contribute to a well‑established organisation. The right candidate does not have to have worked within the NHS before but does need to have prior secretarial expertise and knowledge.
Main duties of the job:
- Process referrals utilising local referral pathways i.e. electronic referral system (NHS E referrals), as appropriate.
- Audio typing referrals and reports using digital dictation system software.
- Provide an efficient word processing service for the GPs and wider Practice Team, as required. This includes typing of letters, reports, patients' referrals, minutes in an accurate manner.
- Deal with queries from the Practice team, Patients, hospital providers and outside agencies.
- Utilise the medical record system (System One) to process patient data.
- Deal with tasks allocated to the secretarial team.
- Monitor the generic email and deal with relevant queries efficiently.
- Process and distribute incoming patient information as appropriate.
- Work to practice protocols/workflows.
- Cover members of the secretarial team during periods of sickness and annual leave.
- Assist the practice manager with clerical administrative duties as required.
- Maintain filing and administrative systems.
About us:
Lister House Surgery has strong clinical and administration support and excellent working relationships with our primary care network. SystmOne practice, users of Ardens and AccuRx. Strong collaborative working with the 3 other practices in Hatfield Primary Care Network and wider GP Federation. Organised GP team consisting of 8 partners, 3 salaried GPs, and 2 registrars. Experienced nursing team including 1 nurse prescriber, 2 practice nurses & 1 HCA, with nurse‑led minor illness and chronic disease clinics. Training practice. Excellent, modern purpose‑built premises on a single site. List Size 14,000 patients. Excellent transport links to London.
If you would like to find out more information about this role, please see the attached job specification.
Person Specification:
Experience:
- Essential: Previous experience working as a secretary; Excellent communication skills, both written and verbal; Proficient in MS Office Suite (Word, Excel, Outlook).
- Desirable: Previous experience as a medical secretary; Experience of working in general practice; Experience of working within SystmOne.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Secretary in Hatfield employer: Primary Care Careers
Contact Detail:
Primary Care Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in Hatfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the medical field or join local healthcare groups. You never know who might have the inside scoop on job openings at places like Lister House Surgery.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of SystmOne and other relevant software. Show us you’re ready to hit the ground running and impress the team with your tech skills!
✨Tip Number 3
Don’t underestimate the power of a friendly demeanour! Practice your communication skills and be ready to showcase your ability to handle queries with a smile during the interview.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Medical Secretary in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your secretarial experience and any relevant skills that match the job description. We want to see how your background fits with our friendly medical secretary team!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re excited about joining Lister House Surgery and how your skills can contribute to our dynamic environment. Let us know what makes you a great fit!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your written communication prowess. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Primary Care Careers
✨Know Your Stuff
Before the interview, make sure you brush up on your secretarial skills and any relevant medical terminology. Familiarise yourself with the specific software mentioned in the job description, like SystmOne, as well as the electronic referral systems. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your verbal and written skills during the interview. You might be asked to explain how you've handled queries or communicated with patients in the past, so have some examples ready that highlight your friendly demeanour and professionalism.
✨Be Organised
As a medical secretary, organisation is crucial. Bring a notepad to jot down important points during the interview, and consider preparing a list of questions about the practice's workflows and protocols. This shows that you're not only interested but also serious about how you can fit into their team.
✨Research the Practice
Take some time to learn about Lister House Surgery and its values. Understanding their approach to patient care and their collaborative work with other practices will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
