At a Glance
- Tasks: Support patients and staff by managing queries, appointments, and payments.
- Company: Join a reputable NHS healthcare centre with a caring team.
- Benefits: Enjoy NHS pension, free parking, and generous annual leave.
- Other info: Flexible hours and comprehensive training provided for your success.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 13 - 16 £ per hour.
North Chelmsford Healthcare Centre are seeking a caring and proactive receptionist to join our team on a part-time basis to cover maternity leave. The position will commence on 1st February 2026 until 11th December 2026. This role involves working across both of our Chelmsford sites: North Chelmsford Healthcare Centre and our branch surgery, Beaulieu Healthcare Centre.
Working hours will be as follows:
- Tuesday: 08:00 - 14:00
- Thursday: 08:00 - 14:00
- Friday: 12:30 - 18:30
Training and support will be provided with a comprehensive 3-week induction to ensure a smooth onboarding. The ideal candidate will be a highly motivated team player who has customer service/patient experience and offers excellent communication skills.
Main duties of the job:
- Handle patient queries via phone, email, and in person
- Assist the triage doctor as part of the triage team
- Arrange home visits
- Manage card and cash payments from patients
- Oversee waiting lists and follow-up appointments
- Support clinicians and staff with day-to-day tasks
About us:
North Chelmsford NHS Healthcare Centre is a SystmOne practice with a growing list size of over 17,000 patients. The practice has achieved a Good CQC rating and has an excellent reputation amongst Chelmsford residents. We are part of the Elizabeth Courtauld Partnership and are expanding with a new branch surgery opening in Beaulieu shortly.
Please note, this post is subject to satisfactory references and a DBS check. If this vacancy attracts sufficient interest, it may close earlier than the stated deadline. We encourage early applications to avoid disappointment.
Benefits include:
- NHS Pension Scheme available
- Free car parking on site
- 4 weeks annual leave
- Birthday leave from 2026
- Birthday leave day starting from 2026
Job responsibilities:
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification:
- Show empathy and a caring nature toward patients
- Demonstrate strong teamwork and collaboration
- Learn quickly and apply new processes effectively
- Be fully flexible to cover annual leave and short-notice sick leave
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Receptionist - maternity cover in Chelmsford employer: Primary Care Careers
Long Stratton Medical Partnership is an excellent employer that fosters a supportive and family-oriented work culture, making it an ideal place for those seeking meaningful employment in healthcare. With a commitment to staff development through regular supervision and training, employees can expect ample opportunities for growth while contributing to a practice that prioritises patient care and community service in the charming town of Long Stratton, just a short distance from Norwich.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - maternity cover in Chelmsford
✨Tip Number 1
Get to know the company! Research North Chelmsford Healthcare Centre and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle queries smoothly.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the workplace culture and might even give you a heads-up on the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at North Chelmsford Healthcare Centre.
We think you need these skills to ace Receptionist - maternity cover in Chelmsford
Some tips for your application 🫡
Show Your Caring Side:In your application, let us see your empathy and caring nature shine through. Share experiences where you've helped others, especially in a customer service or healthcare setting, to show you're the right fit for our team.
Highlight Teamwork Skills:We love a good team player! Make sure to mention any past experiences where you collaborated with others. This will help us understand how you can contribute to our supportive environment at North Chelmsford Healthcare Centre.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great candidate for the receptionist role.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage early applications to avoid disappointment, as this position may close sooner than expected. Head over to our website and get your application in!
How to prepare for a job interview at Primary Care Careers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist at North Chelmsford Healthcare Centre. Familiarise yourself with handling patient queries, managing appointments, and supporting clinicians. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position requires excellent communication skills and a caring nature, prepare examples from your past experiences where you've successfully handled customer interactions. Think about times when you went above and beyond to assist someone, as this will highlight your suitability for the role.
✨Demonstrate Team Spirit
Being a team player is crucial in this role. During the interview, share instances where you've collaborated effectively with others. Emphasise your ability to learn quickly and adapt to new processes, as this will show that you're ready to integrate into their team seamlessly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team collaborates across both sites. This shows your genuine interest in the position and helps you assess if the workplace culture aligns with your values.
