At a Glance
- Tasks: Join our team as a Deputy Practice Manager, supporting daily operations and enhancing patient care.
- Company: Tile House Surgery, a progressive GP practice in Brentwood.
- Benefits: Flexible hours, 25 days holiday, NHS pension, and free on-site parking.
- Other info: Supportive environment with opportunities for professional growth.
- Why this job: Make a real difference in healthcare while developing your management skills.
- Qualifications: Experience in primary care administration and strong organisational skills required.
The predicted salary is between 29903 - 36549 £ per year.
Tile House Surgery are seeking an enthusiastic, organised and proactive Deputy Practice Manager to join our friendly team on a maternity cover basis, commencing in early November 2026. This is an excellent opportunity for an experienced primary care administrator or deputy manager to take on a key operational role within a well-established and progressive GP practice in Brentwood.
Working closely alongside the Practice Manager, you will play an integral role in the day-to-day management of our busy 4-partner, 4-salaried GP practice, supported by a full multidisciplinary clinical team. This is a hands-on position requiring extensive knowledge of GP clinical systems, practice processes and the NHS e-Referral Service (e-RS). The successful candidate will be confident managing operational demands, overseeing administrative workflows, resolving day-to-day issues and ensuring the smooth and efficient running of practice services. You will be committed to maintaining high standards of patient care and service delivery while supporting the continued development of the practice.
The ideal candidate will have strong organisational and communication skills, experience working within general practice, and a thorough understanding of primary care systems and processes. The ability to work independently, prioritise effectively and adapt to the changing demands of a busy GP environment is essential.
This role will be 30 hours per week, split across 4 days of 7.5 hour shifts. You will be required to work Monday, Wednesday, Thursday and Friday.
The main responsibilities of the role include:
- Act as a primary point of contact for staff queries regarding practice policies, procedures, systems, and day-to-day operations
- Provide guidance and support to clinical and administrative teams to ensure efficient service delivery
- Support the Practice Manager in implementing practice policies, procedures, and service improvements
- Undertake a variety of ad hoc administrative and operational tasks to support practice management objectives
- Provide management cover and operational support in the absence of the Practice Manager
- Coordinate onboarding and offboarding processes for all staff, including system access, Smartcards, telephony, and relevant NHS platforms
- Coordinate Medical Student rotas and placements
- Assist with workforce planning and rota management across clinical teams
- Monitor mandatory training and e-learning compliance and follow up with staff where required
- Liaise with IT providers and internal teams regarding system access, functionality, and troubleshooting
- Support telephony systems, including X-on configuration, messaging updates, and issue resolution
- Ensure effective use of practice systems and support staff with technical queries
- Act as the Practice Privacy Officer, supporting compliance with data protection legislation and information governance requirements
- Ensure records and documentation are maintained in accordance with NHS and practice requirements
- Support compliance with CQC standards, NHS contractual requirements, and relevant legislation
- Promote safe working practices and adherence to health and safety regulations
- Coordinate housebound vaccination services and associated patient lists
- Support the delivery and administration of practice research projects
- Maintain and update practice website content to ensure information remains accurate and accessible
- Support internal and external communications on behalf of the practice
- Record meeting minutes and ensure actions are appropriately documented and followed up
About the Candidate
If you are an experienced primary care administrator or deputy manager looking for a new challenge, then we would love to hear from you.
All applicants should have the following skills:
Essential:
- Significant experience within an NHS GP Practice environment
- Experience supporting and advising multidisciplinary teams
- Knowledge of primary care operational processes
- Experience working with SystmOne, eRS referral system, ICE pathology system and clinical pathways
- Knowledge of vaccination programme delivery and NHS contractual requirements
- Excellent organisational and prioritisation skills
- Ability to manage confidential information appropriately
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Experience supporting and advising staff
- Ability to manage competing priorities and work under pressure
- IT systems administration and troubleshooting skills
- Ability to work independently and use initiative
- Competent in Microsoft Office and SystmOne clinical practice system
Desirable:
- Experience of rota coordination
- Experience supporting research activity within primary care
- Knowledge of CQC standards and NHS contractual requirements
About Us
We are a large training practice, serving a patient population of 13,000. We pride ourselves on the level of care we provide to our patients and staff. We use SystmOne clinical system, have a history of very good QOF achievement and CQC rating of Good across all domains. We can offer the following benefits:
- Supportive and friendly environment
- Flexible working hours within the constraints of surgery opening hours and cover required
- Peer support
- 25 days holiday (pro rata)
- NHS pension
- Free on-site parking
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Deputy Practice Manager (Maternity Cover) in Brentwood employer: Primary Care Careers
The Humbleyard Practice is an excellent employer, offering a supportive and dynamic work environment for practice nurses in south-west Norwich. With a strong commitment to professional development, flexible working arrangements, and a friendly team, we provide opportunities for meaningful career growth while making a positive impact on the health of our local community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Practice Manager (Maternity Cover) in Brentwood
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Primary Care Careers.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Primary Care Careers.
✨Apply Through Our Website for Better Visibility
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We think you need these skills to ace Deputy Practice Manager (Maternity Cover) in Brentwood
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Primary Care Careers.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Primary Care Careers.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Primary Care Careers. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Primary Care Careers. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Primary Care Careers
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Primary Care Careers’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
