Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and support to patients and healthcare professionals.
- Company: A caring not-for-profit healthcare provider in Sefton.
- Benefits: Permanent contract, annual leave, NHS pension scheme, and flexible hours.
- Why this job: Make a real difference in patients' lives while working in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Part-time role with opportunities for personal growth in healthcare.
The predicted salary is between 9525 - 9525 £ per year.
A not-for-profit healthcare provider in Sefton is seeking a Care Navigator to provide excellent customer service to patients and healthcare professionals. The role involves handling calls for PC24 GP practices, ensuring effective communication, and supporting primary care teams.
The position offers a permanent contract with 14.5 hours per week at a salary of £9,525.53 per annum, along with additional benefits like annual leave and NHS pension scheme.
Care Navigator: Patient Support & Medical Calls employer: Primary Care 24
Contact Detail:
Primary Care 24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Navigator: Patient Support & Medical Calls
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Care Navigator does and how it fits into the healthcare system. This will help you speak confidently about your understanding during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves handling calls, try role-playing with a friend or family member. This will help you get comfortable with answering questions and providing support.
✨Tip Number 3
Network with professionals in the healthcare field. Join online forums or local groups where you can connect with others in similar roles. They might have insights or tips that could give you an edge.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Care Navigator position. Plus, it’s a great way to stay updated on any new opportunities that pop up.
We think you need these skills to ace Care Navigator: Patient Support & Medical Calls
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Care Navigator role. Highlight your customer service experience and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves handling calls and supporting healthcare professionals, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application to reflect how you would interact with patients and colleagues.
Highlight Your Passion for Healthcare: Let us know why you're interested in working in the healthcare sector. Share any personal experiences or motivations that drive your passion for patient support. We love seeing candidates who genuinely care about making a difference!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly and can consider you for the Care Navigator position. We can't wait to hear from you!
How to prepare for a job interview at Primary Care 24
✨Know Your Stuff
Familiarise yourself with the role of a Care Navigator and the specific responsibilities it entails. Understand the importance of customer service in healthcare and be ready to discuss how you can contribute to effective communication between patients and healthcare professionals.
✨Showcase Your Communication Skills
Since this role involves handling calls, practice articulating your thoughts clearly and concisely. You might even want to do a mock call with a friend to demonstrate your ability to handle patient inquiries and support primary care teams effectively.
✨Highlight Relevant Experience
Think about any previous roles or experiences that relate to patient support or customer service. Be prepared to share specific examples of how you've successfully navigated challenging situations or provided exceptional service in the past.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and helps you understand more about the team dynamics and the organisation's approach to patient care.