Technology Delivery Manager in Reading

Technology at Primark is about putting people first. Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. We offer:

• Healthcare
• Pension
• Potential Bonus
• 27 days of leave, plus bank holidays (with the option to buy 5 more)
• Tax Saver Tickets
• Fitness centre
• Subsidised cafeteria

This role is a hybrid opportunity, offering 1-2 days working from home.

What You’ll Do as a Technology Delivery Manager

You’ll develop your skills across a range of responsibilities:

• Lead the end-to-end delivery of a major, business-critical transformation across people, process and technology, aligned to Customer Availability objectives.
• Own full project delivery including scope, timelines, milestones, resource planning and management of critical dependencies.
• Establish and govern robust delivery frameworks, with strong risk, issue and escalation management to ensure on-time, high-quality outcomes.
• Engage and influence senior Primark stakeholders and third-party vendors to drive alignment, commitment and delivery momentum.
• Direct multi-functional internal and external teams, ensuring clear accountability, transparent progress tracking, KPI reporting and budget control.
• Embed change management, communication and training into delivery while championing the Primark delivery methodology and continuous improvement.

What You’ll Bring

We want everyone to feel valued, so please bring your authentic self to work, along with key experience and abilities for this role:

• Degree-educated with 10+ years’ Project/Programme Management experience delivering complex, large-scale technology and business transformations, ideally within a Retail environment.
• Strong delivery of technology-enabled change, including SaaS configuration, systems integration, deployment, and end-to-end implementation.
• Extensive hands-on experience across all testing phases (ST, SIT, E2E and performance testing), as well as cutover, go-live and post-implementation support.
• Proven expertise in process redesign, operating model change, and pragmatic application of Agile, Waterfall and Hybrid delivery methodologies.
• Exceptional stakeholder engagement skills, with a strong track record of influencing senior leaders, managing cross-functional teams and third-party vendors.
• Commercially astute leader with strong resource planning, budget management on multi-million-pound programmes, high resilience, emotional intelligence and collaborative leadership style.

At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business with over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do: we’re Caring, Dynamic, and we succeed Together.

If you need any reasonable adjustments or have an accessibility request during your recruitment journey, please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal and financial checks.