Creative Operations & Print Senior Manager in Reading

Because we strive to put people first. Culture, our way. Marketing & Brand at Primark.

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark and do it your way.

The creative operations & print senior manager is responsible for leading end‑to‑end artwork production and print operations to support Primark's global retail network of stores. This role oversees the planning, creation, approval and delivery of all printed artwork and materials, ensuring accuracy, brand consistency and timely distribution to our print partners and into stores.

• Own end‑to‑end artwork lifecycle: briefing, versioning, proofing, approvals, asset archiving and ensuring copy accuracy, barcodes, dyelines and colour checks.
• Oversee adaptation of master creatives across formats, languages and regions; maintain templates, guidelines and workflow tools to drive efficiency and automation.
• Produce campaign visual documents for stakeholder review (Marketing Planning & Product Business Partners).
• Build and manage a print production platform; oversee global supplier relationships, scheduling, capacity planning and campaign/BAU timelines.
• Ensure adherence to print quality, colour consistency and material specifications; drive innovation and maintain preferred material standards with partners.
• Manage logistics and distribution to hubs and stores; act as central point for store print requirements, supporting rollouts, seasonal campaigns and in‑store compliance.
• Own budget tracking, cost optimisation, vendor negotiations and reporting; ensure alignment with annual financial plans.
• Lead governance and continuous improvement: implement feedback loops, SLAs, sustainability initiatives and waste reduction across print operations.

• 7+ years’ experience in print production, artwork management or creative operations, ideally within retail or multi‑site environments.
• Proven track record managing external print vendors across multiple regions and coordinating large‑scale, multi‑country campaign rollouts.
• Strong expertise in artwork creation processes, including adaptation, proofing and production readiness.
• Demonstrated leadership experience managing multi‑disciplinary teams in fast‑paced environments.
• Proficient in workflow and project management tools (e.g., StoryTeq) to drive efficiency and delivery.
• Solid understanding of print production methods (digital, large format, POS/POP), materials, finishing and colour management.
• Exceptional project management, organisational and stakeholder/vendor negotiation skills.
• Detail‑oriented with a pragmatic, problem‑solving mindset; able to balance speed, accuracy, cost efficiency and communicate effectively across creative, commercial and operational teams.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future – and we’re excited to develop yours.

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. We offer healthcare, pension and potential bonus. You will also get 27 days of annual leave and bank holidays and can buy 5 more. Because Primark is all about tailoring to you we offer tax saver ticket, fitness centre and a subsidised cafeteria.

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we’re caring and always strive to put people first. We’re also dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed together.

If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access or assistive technology please contact your talent acquisition specialist.