Change Management Analyst - End to End Supply Chain Visibility Project in Reading

Because we strive to put people first. Culture, our way. Supply Chain & Warehousing at Primark.

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Our supply chain team is the backbone of our operational efficiency. Dive into the intricacies of supply chain management, contributing to the seamless flow of our products from production to delivery around the globe. Collaborate with a team dedicated to optimising our supply chain processes and bring your logistical expertise to our organisation.

What You’ll Do as Change Partner – End to End Supply Chain Visibility Project

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

• Assist the Change Lead in designing, developing, and delivering resources and activities to launch, activate, and embed change across the business.
• Support change management initiatives including impact assessments, workshops, training sessions, and communication plans to ensure smooth adoption.
• Create and maintain documentation such as user guides, FAQs, training videos, and ensure all change artefacts and risk logs are up to date.
• Utilize diverse communication channels and innovative techniques to engage stakeholders effectively and manage resistance interventions.
• Monitor adoption metrics, produce reports, and contribute to strategies for improving user adoption and engagement.
• Collaborate across teams to ensure change strategies are understood and embedded, while maintaining alignment with overall business objectives.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Proven experience in Change Management, including process mapping, communications, and delivering change initiatives in complex environments.
• Strong stakeholder engagement and communication skills, with the ability to influence and collaborate across global, cross-functional teams and third parties.
• Excellent problem-solving, organisational, and facilitation skills, with attention to detail and the ability to manage multiple priorities in a fast-paced setting.
• Ability to handle ambiguity and drive clarity, promoting a positive culture, resilience, and strategic thinking while implementing change.
• Proactive and independent working style, combined with strong interpersonal skills to gain buy-in and deliver high standards.

Desirable: Consulting or retail experience and familiarity with supply chain systems, particularly global execution and visibility tools.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future – and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we’re Caring and always strive to put people first. We’re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.