At a Glance
- Tasks: Support the Speak Up Policy by managing case submissions and ensuring confidentiality.
- Company: Join Primark, a people-first company with a dynamic culture.
- Benefits: Enjoy a supportive team environment and opportunities for personal growth.
- Other info: Be part of a thriving team that values your unique contributions.
- Why this job: Make a positive impact while developing your career in a fast-paced setting.
- Qualifications: Experience with P&C systems and business software is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Administrator 12 month FTC [Speak Up Policy]. Because we strive to put people first. Culture, our way.
People & Culture at Primark: What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
Team
As P&C Administrator you will provide administration support to the Compliance Risk & Policy Lead within the People Services function.
What You’ll Do as a Administrator
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:
- Administer and maintain the central Speak Up case management platform, ensuring all cases are logged, categorised, and updated accurately.
- Monitor case progress and ensure timely follow-up, escalation, and closure in line with internal SLAs and regulatory expectations.
- Coordinate with regional People Services teams to ensure consistent and compliant case handling across jurisdictions.
- Ensure all Speak Up cases are managed with the highest level of confidentiality, sensitivity, and professionalism.
- Support the triage process by reviewing initial case submissions and routing them to the appropriate stakeholders.
- Assist in the preparation of regular and ad hoc reports, dashboards, and insights for senior leadership, audit committees, and regulatory bodies.
What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role. To thrive in this role, you’ll need:
- Experience using P&C Systems such as Workday is a distinct advantage
- Previous experience in a similar role is preferable
- Experience and competence with business software such as Microsoft Office Packages
- Ability to operate within a highly pressurized and fast paced environment and work on your own initiative
- P&C qualification desirable
- Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we\\\'re Caring and always strive to put people first. We\\\'re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
#LI-SF1 #Hybrid
Administrator 12 month FTC [Speak Up Policy] in Reading employer: Primark Stores Limited
At Primark, we prioritise our people, fostering a vibrant work culture that encourages personal growth and collaboration. As an Administrator in the People & Culture team, you'll enjoy a supportive environment where your contributions are valued, and you'll have access to development opportunities that empower you to shape your career. With a commitment to inclusivity and a dynamic approach to business, Primark is an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator 12 month FTC [Speak Up Policy] in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Primark on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Primark's values and culture. Think about how your experiences align with their mission of putting people first. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice common interview questions, especially those related to confidentiality and case management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Primark family.
We think you need these skills to ace Administrator 12 month FTC [Speak Up Policy] in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Administrator role. Highlight your experience with P&C systems and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles to show how you've successfully managed case handling or worked under pressure. This helps us see how you fit into our fast-paced environment.
Be Authentic:We value authenticity at Primark, so let your personality shine through in your application. Share what makes you unique and how you can contribute to our culture of putting people first. We’re excited to learn about the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people quickly. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Primark Stores Limited
✨Know Your Stuff
Before the interview, make sure you understand the Speak Up Policy and how it fits into the People & Culture framework. Familiarise yourself with Primark's values and how they prioritise people. This will help you demonstrate your alignment with their culture.
✨Showcase Your Skills
Be ready to discuss your experience with P&C systems like Workday and your proficiency in Microsoft Office. Prepare specific examples of how you've successfully managed case handling or administrative tasks in previous roles, especially under pressure.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about how the Compliance Risk & Policy Lead collaborates with other departments. This shows your interest in the position and helps you gauge if it's the right fit for you.
✨Emphasise Confidentiality and Professionalism
Since the role involves handling sensitive information, be prepared to discuss how you maintain confidentiality and professionalism in your work. Share examples that highlight your ability to manage sensitive cases with care and discretion.
