Internal Sales Engineer in Gloucester

Primaire Consulting are partnered with a leading internationalvalve manufacturer, supplying high-qualityvalves and steam-related productsacross various industries.

Due to continued growth, they are seeking atechnically minded and customer-focused Internal Sales Engineerto support their sales operations and ensure outstanding service to their customers.

This is a key role within thesales office, providing technical and commercial support, handling sales enquiries, preparing quotations, and ensuring the smooth processing of customer orders.

Key Responsibilities

• Manageincoming customer enquiries, providing technical and commercial support.
• Prepare quotations, working closely with suppliers and our parent company.
• Process and administer sales orders, ensuring accurate documentation and follow-up.
• Assist intechnical troubleshootingandoffer solutionstailored to customer needs.
• Providesupport to the external sales teamand maintain strong customer relationships.
• Work closely withheadquarters in Germanyon technical and commercial matters.
• Ensure accuratedata entry and managementwithinERP & CRM systems.

Qualifications & Experience

• Engineering qualification or technical sales experience(preferred).
• Knowledge ofvalves, steam systems, and related applications(advantageous but not essential).
• Strongmechanical aptitudewith the ability to provide technical advice.
• Experience in internal sales, order processing, or customer servicein a technical environment.
• Excellent communication skills, particularly over the phone, with the ability to engage customers and understand their needs.
• Proficiency in IT systems, includingERP & CRM software, Microsoft Office, and general computer literacy.
• AutoCAD experiencewould be beneficial but is not essential.
• Ability to workindependentlyand as part of adynamic team.

Training & Development

Acomprehensive training programmecoveringproducts, applications, computer systems, and sales techniqueswill be provided to ensure your success in the role.