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- Tasks: Maintain and service vacuum pumps at customer sites, ensuring high standards and customer satisfaction.
- Company: Join a dynamic team focused on delivering top-notch engineering solutions in the vacuum systems industry.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for professional growth.
- Why this job: Be part of a hands-on role that combines technical skills with customer interaction in a supportive environment.
- Qualifications: Previous experience in field service or engineering, strong problem-solving skills, and a valid UK driver's license required.
- Other info: Ideal for those located in Huddersfield, Leeds, or Doncaster, covering the South Yorkshire region.
The predicted salary is between 30000 - 42000 £ per year.
As a Field Service Engineer, you will play a key role in maintaining and servicing vacuum pumps and systems at customer sites. You will be responsible for ensuring all maintenance and repair work is carried out safely, efficiently, and to the highest standards, ensuring customer satisfaction. In addition to providing scheduled and emergency maintenance, you will also be involved in surveying, promoting, and selling pump healthcare plans and service contracts. Your expertise will help customers optimize their vacuum systems while identifying and quoting minor installations and alterations when required.
Key Responsibilities:
- Perform scheduled and emergency maintenance on vacuum pumps and associated plant at customer sites.
- Diagnose and repair faults, strip down equipment, and complete repairs to a high standard.
- Promote and sell pump healthcare plans/service contracts, including submitting schedules for contract extensions or new quotations.
- Survey, cost, and quote for minor installations and system modifications.
- Carry out minor installation and commissioning tasks as required.
- Maintain accurate records of parts used and personal stock levels.
- Ensure compliance with health and safety standards at all times.
- Provide exceptional customer service and technical advice to clients.
- Liaise with internal teams such as Field Service Coordination, Workshop Admin, Customer Service, and Sales.
What We're Looking For:
- We are seeking a proactive and technically skilled Field Service Engineer who thrives in a customer-facing environment.
- You will need strong problem-solving skills, excellent communication abilities, and a commitment to delivering high-quality service.
- Previous experience in a field service or customer-facing engineering role.
- Ability to read mechanical and electrical drawings.
- Strong and accurate reporting skills.
- Knowledge of Health & Safety regulations.
- Valid UK drivers license.
- Experience with vacuum or compressor systems - desirable not essential.
- Engineering and electrical qualification (time-served preferred).
- Ability to work on-site, including working at height and handling tools and equipment.
Field Service Engineer in Doncaster employer: Primaire Consulting Ltd
Contact Detail:
Primaire Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Doncaster
✨Tip Number 1
Familiarise yourself with vacuum pump systems and their maintenance. Understanding the technical aspects of these systems will not only boost your confidence during interviews but also help you engage more effectively with potential employers.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can lead to valuable insights about job openings and company culture, making you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-facing roles. Highlight specific examples where you provided exceptional service or solved complex problems, as this will demonstrate your suitability for the role.
✨Tip Number 4
Research StudySmarter and our values before applying. Understanding our mission and how we operate will allow you to tailor your approach and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Field Service Engineer in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service engineering, particularly with vacuum pumps or similar systems. Emphasise any customer-facing roles and technical skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and commitment to customer satisfaction. Mention specific examples of how you've successfully handled maintenance tasks or improved service delivery in previous roles.
Highlight Technical Skills: In your application, clearly outline your technical qualifications, including any engineering or electrical certifications. Mention your ability to read mechanical and electrical drawings, as this is crucial for the role.
Showcase Health & Safety Knowledge: Since compliance with health and safety standards is essential, include any relevant training or experience you have in this area. This will demonstrate your commitment to maintaining a safe working environment.
How to prepare for a job interview at Primaire Consulting Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially related to vacuum pumps and systems. Highlight any relevant experience you have in diagnosing and repairing faults, as well as your ability to read mechanical and electrical drawings.
✨Demonstrate Customer Service Excellence
Since this role is customer-facing, emphasise your commitment to providing exceptional service. Share examples of how you've successfully resolved customer issues or improved their experience in previous roles.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about specific challenges you've faced in the field. Prepare to discuss how you approached these problems, the solutions you implemented, and the outcomes. This will showcase your strong problem-solving skills.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety standards relevant to the role. Be ready to discuss how you ensure compliance in your work, as this is crucial for maintaining safety at customer sites.
