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- Tasks: Build relationships, deliver innovative solutions, and support customers in food safety and efficiency.
- Company: Dynamic company in the food and beverage sector with a focus on sustainability.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Why this job: Join a field-based role where you can innovate and drive customer success.
- Qualifications: Technical expertise in dairy applications and strong problem-solving skills required.
- Other info: Ideal for self-motivated individuals who thrive in a dynamic, independent environment.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a driven and dependable Field Service Specialist with strong problem solving and troubleshooting skills. This role combines technical service delivery with a consultative, value focused sales approach within the food, beverage, and dairy manufacturing sector. The successful candidate will build long term customer relationships, deliver innovative hygiene and process solutions, and support customers in achieving operational efficiency, sustainability, and food safety standards.
This is a field based role, ideally suited to someone residing in Mid to South Wales, with frequent travel to customer sites.
Key Responsibilities- Build and maintain strong, long term relationships with key customer stakeholders.
- Introduce new programmes, service concepts, and innovations to customers.
- Conduct site surveys, prepare commercial and technical proposals, and present solutions to win new and existing business.
- Manage margins to deliver agreed gross profit targets.
- Advise and consult on hygiene chemical selection, technical application, and process optimisation.
- Support customers with both routine and specialist hygiene and sanitation challenges.
- Deliver contracted value through consistent service, technical expertise, and innovation.
- Provide innovative, value added solutions tailored to customer needs.
- Develop customer understanding of safety standards through training, application of safety instructions, and use of dedicated safety tools.
- Actively promote and advocate a strong health and safety culture.
- Maintain accurate and timely records within the Customer Relationship Management (CRM) system.
- Proven technical expertise in dairy applications, specifically whey processing and membrane filtration.
- Strong knowledge of the food and beverage market with food technology expertise.
- Solid understanding of food safety principles and best practice.
- Equipment and process expertise, including digital solutions such as CIP and COP systems, 3DT CIP, and MCI.
- A value driven, consultative mindset focused on delivering measurable customer outcomes.
- Highly self driven and self motivated, with the ability to work independently in a field based environment.
- Proficiency in Microsoft Office applications, including Excel and PowerPoint.
- Experience using Power BI.
- Comfortable working with digital applications and tools.
- Field based role covering Mid to South Wales.
- Regular travel required to customer sites, typically four to five days per week.
- Full UK driving licence is essential.
Field Service Specialist in Cardiff employer: Primaire Consulting Ltd
Contact Detail:
Primaire Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Specialist in Cardiff
✨Tip Number 1
Network like a pro! Reach out to industry contacts and attend local events in Mid to South Wales. Building relationships can lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical expertise during interviews or networking chats. Use real-life examples from your experience in dairy applications to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you're interested in, even if they don’t have a role listed. A friendly email can go a long way in landing an interview.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Field Service Specialist in Cardiff
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand what a Field Service Specialist does. Dive into the job description and highlight the key skills and experiences we’re looking for. Tailor your application to show how you fit the bill!
Show Off Your Technical Skills: We want to see your technical expertise shine! Make sure to include specific examples of your experience with dairy applications, hygiene solutions, and any relevant digital tools. This is your chance to demonstrate how you can deliver value to our customers.
Build a Connection: Remember, this role is all about building relationships. Use your application to showcase your consultative approach and how you've successfully maintained long-term customer relationships in the past. We love seeing candidates who can connect with clients!
Keep It Professional but Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through! Write in a way that reflects who you are, and don’t forget to apply through our website. We can’t wait to hear from you!
How to prepare for a job interview at Primaire Consulting Ltd
✨Know Your Technical Stuff
Make sure you brush up on your technical expertise, especially in dairy applications like whey processing and membrane filtration. Be ready to discuss how your knowledge can help solve specific problems for customers in the food and beverage sector.
✨Showcase Your Relationship-Building Skills
This role is all about building long-term relationships with customers. Prepare examples of how you've successfully developed customer relationships in the past, and be ready to explain your consultative approach to sales.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled hygiene and sanitation challenges. Highlight your problem-solving skills and how you’ve delivered innovative solutions that meet customer needs while ensuring food safety standards.
✨Familiarise Yourself with Digital Tools
Since the role involves using digital solutions like CIP systems and Power BI, make sure you're comfortable discussing these tools. If you have experience with CRM systems, be prepared to share how you've used them to manage customer relationships effectively.
