Prima is expanding its UK customer care footprint into Manchester. As Customer Care Manager, you will play a central role in launching, leading and scaling our Manchester site.
Reporting to the Head of Customer Care, you will oversee day-to-day operational execution across fulfilment and postsale validation, empower a team of direct-report Team Leads, and partner closely with our product and tech teams to drive continuous improvement.
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Customer Care Manager: Lead Our Manchester Launch employer: Prima
At Prima, we pride ourselves on being an exceptional employer that champions a vibrant and inclusive work culture. As a People & Culture Partner, you will have the opportunity to drive meaningful initiatives that enhance employee experience and foster growth within our rapidly expanding team in the UK. With a strong focus on talent development and retention, we offer a supportive environment where your contributions are valued, and your professional growth is nurtured.
