At a Glance
- Tasks: Resolve customer complaints and conduct case investigations in motor insurance.
- Company: Join a leading online motor insurance provider with a passion for data and tech.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Be part of a dynamic team in Manchester with exciting expansion plans.
- Why this job: Make a real impact on customer experiences and help shape the future of motor insurance.
- Qualifications: Strong communication skills and experience in Motor Customer Claims required.
The predicted salary is between 25000 - 32000 £ per year.
Are you looking for a new challenge? Fancy helping us shape the future of motor insurance? Prima could be the place for you. Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.
To help fuel that growth, we need a Claims Administrator to join our Claims UK team in Manchester. Our Claims Team is a pillar of our strategic plan for Prima’s future growth. In this role you will be instrumental in resolving customer complaints, conducting case investigations, and delivering fair, empathetic outcomes.
Key qualifications include:
- Strong communication and conflict resolution skills
- Strong experience in Motor Customer Claims
- A deep understanding of standard motor insurance processes and the mechanics of the customer journey
Excited to make an impact?
Claims Administrator in Manchester employer: Prima
At Prima, we pride ourselves on being an innovative and flexible employer, offering our Software Engineers the opportunity to work in a dynamic environment that values collaboration and continuous learning. With access to tailored growth plans, mentorship, and a commitment to employee wellbeing through private healthcare and wellness programs, we ensure that our team members thrive both personally and professionally. Join us in shaping the future of motor insurance while enjoying the flexibility to work from home or anywhere for up to 30 days a year.
