Customer Feedback, QA Specialist

Customer Feedback, QA Specialist

Full-Time 30000 - 36000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support customer feedback and quality assurance to enhance service standards.
  • Company: Leading online motor insurance provider with a passion for data and tech.
  • Benefits: Competitive salary, flexible working hours, and opportunities for growth.
  • Other info: Be part of a rapidly growing company trusted by over 5 million drivers.
  • Why this job: Join a dynamic team and help shape the future of motor insurance.
  • Qualifications: Strong communication skills and a keen eye for detail.

The predicted salary is between 30000 - 36000 £ per year.

Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you.

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price.

Our story began in Italy, where we’ve quickly become the number one online motor insurance provider.

In fact, we’re trusted by over 5 million drivers.

And now we’re expanding to help millions more drivers in the UK and Spain.

  • To help fuel that growth, we need a
  • Customer Feedback & QA Specialist to join our

Customer Care team.

The Customer Feedback & QA Specialist reporting into the Customer Feedback & QA Lead will be supporting our Customer Feedback & Quality Assurance activities to ensure we provide good outcomes for our customers, ensuring the delivery of exceptional service standards.

  • Excited to make an impact? Here are the details
  • #J-18808-Ljbffr

Customer Feedback, QA Specialist employer: Prima

At Prima, we pride ourselves on being an innovative and flexible employer, offering our Software Engineers the opportunity to work in a dynamic environment that values collaboration and continuous learning. With access to tailored growth plans, mentorship, and a commitment to employee wellbeing through private healthcare and wellness programs, we ensure that our team members thrive both personally and professionally. Join us in shaping the future of motor insurance while enjoying the flexibility to work from home or anywhere for up to 30 days a year.

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Contact Details:

Prima Recruitment Team

We think you need these skills to ace Customer Feedback, QA Specialist

Customer Feedback Analysis
Quality Assurance
Exceptional Service Standards
Data Analysis
Communication Skills
Problem-Solving Skills
Attention to Detail