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- Tasks: Support customer journeys, coordinate service interventions, and manage inventory.
- Company: Join Prima Power, a global leader in laser and sheet metal machinery.
- Benefits: Enjoy a generous benefits package and comprehensive training.
- Why this job: Be part of a dynamic team focused on precision and quality in smart manufacturing.
- Qualifications: Strong attention to detail, organisational skills, and proficiency in Microsoft Office required.
- Other info: This is an entry-level, full-time position with opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Based in the UK, Prima Power is a global leader in laser and sheet metal machinery. We are seeking a proactive and detail-driven individual to support our aftersales and engineering teams in delivering outstanding service to our customers across the UK.
This is a fantastic opportunity to join a tight-knit, supportive team where your organisational skills and initiative will truly make a difference. Whether you are processing orders, coordinating service interventions, or managing customer data, you will be helping ensure everything runs like clockwork. We are committed to your success and will provide full training to ensure you thrive in this position.
What you will be doing:
- Support the customer journey, from generating quotes and following up on offers to processing orders and confirming delivery timelines.
- Coordinate service interventions – Arrange engineer visits, travel, and parts dispatch for installations or repairs.
- Procure and manage parts – Raise purchase orders, check stock in-house or with suppliers, and keep things moving.
- Keep the back office sharp – Maintain accurate service reports, prepare invoicing worksheets, and handle returns (unused, warranty, refurb).
- Customer invoicing – Timely and accurate billing to keep cashflow strong.
- Database & contract management – Stay on top of warranty terms, maintenance schedules, and customer machine records.
- Inventory & pricing oversight – Keep systems updated and price lists current.
- Support finance – Help with credit recovery processes.
What do we expect from you:
- We are seeking a highly motivated and detail-oriented individual to join our team. The ideal candidate will possess a strong passion for accuracy and thoroughness in their work.
- This role requires a keen eye for detail and the ability to manage multiple tasks effectively.
Qualifications:
- Strong attention to detail and a commitment to producing high-quality work.
- Excellent organizational skills and the ability to prioritize tasks effectively.
- Proficiency in Microsoft Office Suite or similar software.
- Strong communication skills, both written and verbal.
- Previous experience in a detail-focused role is preferred.
Why Join Us?
- Be part of a dynamic team that values precision and quality.
- Opportunities for professional growth and development.
- A supportive work environment that encourages collaboration.
- Comprehensive training to equip you with the skills needed for success.
The chance to grow in a high-tech, global business that is shaping the future of smart manufacturing.
Service & Operations Coordinator Assistant employer: PRIMA POWER UK Ltd
Contact Detail:
PRIMA POWER UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Operations Coordinator Assistant
✨Tip Number 1
Familiarise yourself with the laser and sheet metal machinery industry. Understanding the products and services offered by Prima Power will help you speak confidently about how you can contribute to their operations.
✨Tip Number 2
Highlight your organisational skills during any interactions. Since the role requires managing multiple tasks, demonstrating your ability to prioritise and keep things running smoothly will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Prima Power. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your discussions.
✨Tip Number 4
Prepare to discuss your attention to detail. Be ready to share examples from previous roles where your meticulousness made a significant impact, as this is a key quality they are looking for.
We think you need these skills to ace Service & Operations Coordinator Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Service & Operations Coordinator Assistant role. Emphasise your attention to detail, organisational skills, and any previous experience in similar positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Prima Power that attract you, and explain how your skills can contribute to their success in delivering outstanding service.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office Suite and any other software that may be relevant. Provide examples of how you've used these tools in past roles to manage tasks effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at PRIMA POWER UK Ltd
✨Show Your Organisational Skills
As a Service & Operations Coordinator Assistant, you'll need to demonstrate your ability to manage multiple tasks effectively. Prepare examples from your past experiences where you successfully organised projects or coordinated activities, highlighting your attention to detail.
✨Familiarise Yourself with the Company
Research Prima Power and understand their products and services. Being knowledgeable about their operations will show your genuine interest in the role and help you answer questions more confidently during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to customer service and operations. Think of scenarios where you had to resolve issues or improve processes, and be ready to discuss your thought process and outcomes.
✨Highlight Your Communication Skills
Strong communication is key in this role. Be prepared to discuss how you've effectively communicated with team members or customers in the past. Use examples that showcase your ability to convey information clearly and professionally.