Salesforce Technical Architect Agentforce AI

Our Salesforce practice is part of a wider digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors.

In this role, you will:

• Lead work stream on a large-scale Salesforce related project, acting as a Technical Architect for other technical team members, including managing expectations, quality, task distribution and being accountable for all technical outputs.
• Lead workshops to understand and document client needs from a Salesforce and wider enterprise architecture perspective, leveraging knowledge of new features, limitations, risks and considerations.
• Provide technical leadership and guidance to development teams, setting clear expectations, effectively delegating tasks, and taking ownership of the overall technical success of projects.
• Lead the development and implementation of solutions, ensuring adherence to architectural principles, best practices, and industry standards.
• Translate and communicate technical requirements and solutions to the business using story-based narratives, clearly presenting strategies, options and recommendations to executive level stakeholders.
• Manage key client stakeholders, acting as the main point of contact for Salesforce technical solutions and offering a strategic view of the wider technology landscape.
• Independently lead pre-sales activities, shaping our end-to-end proposition and translating clients’ high-level business goals into innovative architectural solutions.
• Mentor and coach more junior technical talent, as well as defining and driving the continuous improvement of architectural standards, approaches, frameworks and tools.
• Build a broad internal and external network, advocating for technology and engineering practices.
• Effectively communicate complex technical concepts to both technical and non-technical audiences.

The following experience is essential:

• Significant technical experience as a Technical Lead and Architect, with hands-on development of custom code solutions on Salesforce using Apex, Visualforce, Aura and LWC.
• Deep architectural understanding and experience in integration approaches, patterns and standards used in the Salesforce landscape.
• Experience in security and privacy such as SSO, user provisioning and management, OAuth flows, encryption of data at REST.
• Experience in event-driven architectures both on the Salesforce platform and in the wider tech landscape.
• Experience in relational database theories and design concepts.
• Experience in SDLC, DevOps and DevSecOps patterns and enterprise tools.
• Experience working on projects executed using an Agile delivery framework.
• Ability to travel (potentially abroad) to client sites.
• Hold relevant Salesforce certifications including Application Architect and System Architect or equivalent.

The successful applicant will also be:

• Confident and articulate in your communication style, with excellent presentation, verbal and written communication skills.
• A brilliant listener, building rapport and developing trusted relationships with senior client’s technical stakeholders.
• Comfortable creating high quality, clear, comprehensive technical documentation.
• Security Check (SC) clearance (already obtained) or above, or immediate eligibility for Security Check clearance, is preferred.

Desirables:

• Exceptional Communication: You should possess confident and adaptable communication skills, enabling you to effectively convey complex technical information to diverse audiences.
• Relationship Building.