At a Glance
- Tasks: Assist customers with parts enquiries and ensure smooth operations in the Parts Department.
- Company: Join a successful dealership with a friendly and supportive team.
- Benefits: Enjoy a competitive salary, 24 days holiday, and no weekend work!
- Other info: Full training provided and opportunities for career progression.
- Why this job: Perfect for those seeking work-life balance and career development in the automotive industry.
- Qualifications: Experience in the motor trade and excellent customer service skills preferred.
The predicted salary is between 27000 - 33000 £ per year.
Salary: £32,000 – £34,000 (depending on experience)
Location: Guildford
Looking for your next automotive career move, with every weekend off?
Are you an experienced Parts Advisor looking to join a successful and busy dealership? Would you like to develop your skills, work within a supportive team and enjoy a better work-life balance?
My client is looking for a motivated and customer-focused Parts Advisor to join their established Parts Department. This is a fantastic opportunity to become part of a friendly, experienced and supportive team. With a competitive salary, excellent benefits, ongoing training and, best of all, no weekend working, this is an opportunity not to be missed!
What's on offer?
- Salary of £32,000 – £34,000, depending on experience.
- Monday to Friday working hours, 08:00 – 18:00.
- 45-hour working week.
- No Saturday or Sunday working!
- Full training and development provided.
- Excellent career progression opportunities.
- Supportive and experienced team environment.
The role – what will you be doing?
As a Parts Advisor, you will play an important role in ensuring the smooth running of the Parts Department, providing an efficient and professional service to both internal and external customers. Your responsibilities will include:
- Handling parts enquiries and orders from initial request through to completion.
- Identifying the correct parts and advising customers on availability, pricing and additional requirements.
- Picking, packing and dispatching parts accurately and efficiently.
- Supporting the workshop by ensuring technicians have the correct parts when required.
- Maintaining accurate stock records and ensuring effective stock control.
- Identifying opportunities to increase parts sales and promote additional products.
- Building strong relationships with customers, suppliers and colleagues.
- Maintaining a clean, organised and professional Parts Department.
- Delivering exceptional customer service at all times.
What are we looking for?
My client is looking for someone who is organised, enthusiastic and passionate about delivering excellent customer service. Ideally, you will have:
- Previous experience within the motor trade.
- Parts Advisor or automotive aftersales experience would be advantageous.
- Excellent communication and customer service skills.
- Strong attention to detail and good organisational skills.
- The ability to work independently and as part of a team.
- Good IT skills and confidence using computer systems.
- A proactive approach with the ability to manage a busy workload.
Full training will be provided on the relevant systems, so the right attitude and willingness to learn are just as important as previous experience.
Benefits package
In addition to a competitive salary and excellent working hours, the company offers an impressive benefits package, including:
- 24 days holiday plus bank holidays, increasing to 29 days with service.
- Your birthday off!
- Staff purchase scheme with discounts.
- Healthcare cash plan.
- Enhanced parental benefits.
- Holiday buy and sell scheme.
- Training, development and career planning opportunities.
- High street discount vouchers.
- Sabbatical leave.
- Long service awards.
- A friendly and supportive working environment.
If you're an experienced Parts Advisor looking for a new challenge, want to develop your career and would love to enjoy every weekend off, we'd love to hear from you! Apply today for a confidential conversation.
Parts Advisor in Guildford employer: Prima Hatfield Associates
Join a high-performing main dealership in Canterbury as a Service Manager, where you'll benefit from a competitive salary of £57,000 plus an OTE of £75,000, alongside a company car and a comprehensive benefits package. Our supportive work culture fosters professional growth, with opportunities for career progression and a focus on employee development, all while ensuring a rewarding customer experience in the dynamic automotive industry.
