At a Glance
- Tasks: Deliver outstanding customer service and support daily operations in a busy automotive service department.
- Company: Join a reputable automotive business with a supportive team culture.
- Benefits: Competitive salary up to £45,000, OTE, company car, and attractive benefits.
- Other info: Immediate interviews available – don’t miss out on this fantastic opportunity!
- Why this job: Take the next step in your career with excellent progression opportunities.
- Qualifications: Experience as a Service Advisor, strong communication skills, and a valid UK driving licence.
The predicted salary is between 31500 - 38500 £ per year.
Location: Guernsey
Salary: Up to £45,000 basic salary (depending on experience), plus OTE and benefits
Job Type: Full-Time, Permanent + Company Car
An exciting opportunity has arisen for an experienced Service Advisor to join an established automotive team in Guernsey as a Senior Service Advisor. Working within a busy Service Department, you will play a key role in delivering excellent customer service, supporting the smooth running of daily operations, and ensuring customers receive a professional and efficient experience throughout their vehicle's servicing and repair journey.
Joining an established team, this position offers excellent career progression opportunities, a competitive salary package, and the chance to develop your career within a reputable automotive business. Interviews are available immediately, so don't miss out on this fantastic opportunity.
Key Responsibilities
- Deliver outstanding customer service and maintain high standards of customer satisfaction.
- Welcome customers into the service reception and act as a professional first point of contact.
- Book vehicles into the workshop and advise customers on anticipated repair timescales.
- Liaise with colleagues to ensure the smooth and efficient operation of the Service Department.
- Maintain accurate customer records, service documentation, and administrative information.
- Communicate professionally with customers regarding their vehicles and service requirements.
- Apply your knowledge of the motor trade to support the effective day-to-day running of the department.
- Maintain a smart, professional appearance and represent the business positively at all times.
Candidate Requirements
- Previous experience working as a Service Advisor within the motor trade.
- Excellent customer service and communication skills.
- A friendly, professional, and approachable manner.
- A smart and professional appearance.
- A positive attitude, strong work ethic, and willingness to contribute to a team.
- Good organisational skills and the ability to manage daily responsibilities effectively.
- A full, valid UK driving licence.
What's on Offer?
- Competitive basic salary: Up to £45,000, depending on experience.
- Additional earnings: OTE and an attractive benefits package.
- Career development: Excellent opportunities for progression.
- Established team: Join a supportive and collaborative Service Department.
- Long-term opportunity: Build your career within a reputable automotive business.
We are currently shortlisting for this role – apply in confidence today to avoid missing out!
Senior Service Advisor in Guernsey employer: Prima Hatfield Associates
Join a high-performing main dealership in Canterbury as a Service Manager, where you'll benefit from a competitive salary of £57,000 plus an OTE of £75,000, alongside a company car and a comprehensive benefits package. Our supportive work culture fosters professional growth, with opportunities for career progression and a focus on employee development, all while ensuring a rewarding customer experience in the dynamic automotive industry.
