Customers
Initiate and encourage community cohesion by identifying barriers to engagement and contribute to the development of a flexible engagement structure that supports diversity.
Empower communities to create a voice that can tackle their needs and represent their interests.
Make recommendations for improvement based on the insight gained from customers
Work collaboratively with internal colleagues on promoting transparency through Community Engagement to support Prima’s accountability to the customer.
Build local effective partnerships to improve services, training and work opportunities for customers and identify development or service opportunities for Prima.
Neighbourhoods
Work with the Housing Team to develop and inform the Prima Community Plans, which respond to the opportunities and challenges in our neighbourhoods.
To work as part of the sustainment and cohesion team to deliver events across our communities
Identify and help secure funding and other resources for community-based initiatives / projects to support the potential within our communities.
Use national and local data trends within communities to identify priorities
Utilise internal and external funding bodies to support local groups and initiatives to tackle barriers and resident needs
Provide reports to management and capture required
Promote and capture social value cross communities
To undertake any other duties to achieve personal, team and organisational
objectives.
Educated to GCSE level or equivalent
A relevant professional qualification or recognised degree is desirable
Full driving licence and use of a car for work is essential
Positive attitude to customers.
Demonstrates drive and resilience.
Self-starting and self-motivated.
Does what it takes to get the right outcome.
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Read more employer: Prima Group
Prima Group is a leading housing association in the North West, offering a dynamic and inclusive work environment that prioritises employee wellbeing and development. With flexible hybrid working arrangements, a comprehensive benefits package including a healthcare cash plan and generous annual leave, and a commitment to diversity and inclusion, we empower our Property Standards Officers to make a meaningful impact in the community while enjoying a supportive workplace culture.
