At a Glance
- Tasks: Engage communities, develop partnerships, and create opportunities for neighbourhood cohesion.
- Company: Join Prima Group, a leading housing association committed to innovation and community impact.
- Benefits: Enjoy flexible working, healthcare plans, generous leave, and a supportive work environment.
- Other info: Embrace diversity and inclusivity in a role that values your contributions.
- Why this job: Make a real difference in communities while building your career in a dynamic setting.
- Qualifications: GCSE level education; experience in community roles and customer service is a plus.
The predicted salary is between 35984 - 35984 £ per year.
An exceptional opportunity has arisen to join one of North West's leading housing associations. Prima Group is an ambitious, forward-thinking and innovative place to work. We see our people as key to our success and are Gold Award members of Investors in People.
As a Neighbourhood Cohesion Officer, you will be working with internal colleagues and external partners to develop a range of partnerships across Prima stock to meet the needs of our communities. You will actively work within communities engaging stakeholders to understand needs, establish interventions, and create opportunities for customers and communities. You will help develop thriving neighbourhoods by addressing, developing, and delivering innovative and exciting community-led engagement solutions.
Location: Flexible hybrid working arrangements between home and Prima offices (Columbus Quay or Twickenham Drive)
Salary: £35,984 Per Annum plus Essential Car User Allowance £1,460 Per Annum
Main Duties:
- Initiate and encourage community cohesion by identifying barriers to engagement and contribute to the development of a flexible engagement structure that supports diversity.
- Empower communities to create a voice that can tackle their needs and represent their interests.
- Make recommendations for improvement based on the insight gained from customers.
- Work collaboratively with internal colleagues on promoting transparency through Community Engagement to support Prima's accountability to the customer.
- Build local effective partnerships to improve services, training, and work opportunities for customers and identify development or service opportunities for Prima.
- Work with the Housing Team to develop and inform the Prima Community Plans, which respond to the opportunities and challenges in our neighbourhoods.
- Work as part of the sustainment and cohesion team to deliver events across our communities.
- Identify and help secure funding and other resources for community-based initiatives/projects to support the potential within our communities.
- Use national and local data trends within communities to identify priorities.
- Utilise internal and external funding bodies to support local groups and initiatives to tackle barriers and resident needs.
- Provide reports to management and capture required information.
- Promote and capture social value across communities.
- Undertake any other duties to achieve personal, team, and organisational objectives.
Person Requirements:
- Educated to GCSE level or equivalent.
- A relevant professional qualification or recognised degree is desirable.
- Full driving licence and use of a car for work is essential.
- Positive attitude to customers; demonstrates drive and resilience.
- Self-starting and self-motivated; does what it takes to get the right outcome.
- Confident.
Skills & Competencies for the role:
- Experience of delivering face-to-face customer service with the ability to have honest conversations with customers.
- Experience of working within a community-based role.
- Experience of developing partnerships, working with support agencies, local authorities, and community partners.
- Good understanding of the social, economic, and political context in the neighbourhoods in which we operate.
- Experience of using ICT systems - housing management, Customer Relationship Management systems, and Microsoft Office software.
- Understanding of social return on investment and experience of managing projects would be beneficial.
- Understanding of funding requirements and funding bodies.
Benefits - why work for us?
- Healthcare Cash Plan scheme.
- Salary sacrifice scheme for qualifying staff.
- Pension scheme.
- 24 days annual leave plus bank holidays and 4 Concessionary Days over the Christmas period off.
- Birthday Annual Leave.
- Volunteering Scheme.
- Long Service Awards.
- 35-hour week Monday-Friday.
- Fully flexible working arrangements – hybrid working from the office and from home.
- Free parking on site at Prima's two offices.
Prima Group is an equal opportunities employer committed to creating an inclusive environment where diversity is valued, and everyone is treated with dignity and respect. We welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age. Prima Group has signed up to the Disability Confident Scheme and the Caring Business Charter. We guarantee to interview all disabled applicants and those care-experienced young people who meet the minimum criteria for the vacancy. Please specify if you wish to be considered under this scheme.
If you wish to apply in a different format, such as a video application, please visit our website to see how.
If you want to be at the forefront of shaping Prima Group's ambitions, then we would love to hear from you. Please visit our website for more information about Prima Group.
Neighbourhood Cohesion Officer in Birkenhead employer: Prima Group
Prima Group is a leading housing association in North West, offering an innovative and supportive work environment that prioritises employee growth and community impact. With flexible hybrid working arrangements, a comprehensive benefits package including healthcare and generous leave, and a commitment to diversity and inclusion, we empower our Neighbourhood Cohesion Officers to make a meaningful difference in the communities they serve.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Cohesion Officer in Birkenhead
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Prima Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Prima Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Prima Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Prima Group. Apply directly through us to stand out!
We think you need these skills to ace Neighbourhood Cohesion Officer in Birkenhead
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Prima Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Neighbourhood Cohesion Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Prima Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Prima Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
